Pure DSL. No Strings.

There is this guy who works for Afrihost. Sabelo Mngomz. My brother, you are good at what you do. Please keep it up. Your patience and customer service are out of this world. The organisation is lucky to have employees like you. I stan

You guys are really AWESOME. Just upgraded my line and decreased the cost at the same time. Always keeping me up to date. Really AMAZING work. keep it up always.

wish you can inform vumatel to make maintenance to their line and when they do so they must make us aware there will be such and also they must give us our wasted time back

I would like to commend Apfeswaho for her outstanding service. She was the first agent who genuinely took the time to understand my issue and resolve it properly. She was patient, clear in her explanations, and very professional. Vuma is lucky to have someone like her on their team.

I have been an Afrihost client for many years now, and recently moved our home internet services to them due to their exceptional client service - nice to still be able to speak to a human via WhatsApp in these AI dominated times!

Been with Afrihost since August 2018. Almost never have outage issues and when there is it's fixed within the same day. They understand that working from home, we can't afford to be down for days at a time! And their customer service is always on point!

Best service ALL THE TIME, friendly Professional Assistants (Kamohelo M, Tumelo R, and Yvonne M), excellent query turnaround time.. KICKASS SERVICE PERIOD!!!!

I was an mweb customer. Incredible wait times to get a chat going, and then supa slow chat responses. I looked at webafrica ... Didn't like the R1000 termination fee. I tried Axxess,... Incredibly slow and long waits to get to a service agent, who was servicing multiple people at the same time. A conversation that should take 3 minutes taking 15 , at the time when I was trying to give them money. Afrihost worlds apart. Used the whattsapp tool and was in contact with a focused representative almost immediately. Got the fiber deal I wanted and am sorted. Goodbye mweb, hello happy days.

I've used afrihost as my isp for the better part of 16 years,all I can say is, if you're not with them, don't ask why, just move to them! You will not get better support anywhere else.

Had problem with wifi connectivity when I woke up on the morning of 12/01/25. Had no internet access and was unable to get agents outside of the operating times. Did leave a request for call back and waited for WhatsApp line to be opened at 7am. They called me very quickly shortly after 7am and also had an agent on WhatsApp assisting me and they rectified my connection which was a glitch on their side. Very professional and patient team. So far a good service provider and will recommend them for quality service providers.

Sizwe thanks for your assistance Your explanation was helpful to understand and I hope more of your co workers can give 100 percent assistance

I had some hick-ups when upgrading my account which saw me without internet for a week but Afrihost resolved the problem and from there on I enjoy great connectivity at the correct speed.

I received really fast feeback, and great friendly service from Afrihost this morning. I am impressed. I requested a callback and got the call within minutes, chatted on Whatsapp, got a response within minutes... 200% better service than I received with my previous two internet providers.. Lets hope they keep up the great service....... I trust that they will!

Afrihost is simply the best. Do not even think about Mweb they are nonsense. Afrihost is very timely in their response sometimes even on weekends. Their app is efficient as well. Top ups are fast and easy to do. Very good company to trust.

Their whatsapp customer care line is great. Skhumbuzo and Tutu have helped me before and they were on top of their game. Thank you so much for a great service