Pure DSL. No Strings.

I have never had any issues with Afrihost, my queries are resolved seamlessly and the consultants are patient with me. The client zone also helps alot with whatever you want to do.

Good day I would like to take this opportunity to say how greatful I am to Faith G, she was the agent that assisted with refreshing my wifi line. She helped and sorted it out in no time. I would like to rate her service a 10 / 10 and I would like to thank afrihost for their great service.

Afrihost has been absolutely amazing in all their dealings with me. They are always fast, efficient should something arise and contacting them for help is easy and convenient. Would recommend to anyone and everyone.

Afrihost features exemplary customer service, especially when compared to 2 other major ISPs that I interacted with for most of last week. These 2 sub-standard ISPs feature frustratingly slow responses via Whatsapp, and were inept in solving for a FNO glitch (Vumatel) that had been hampering my fibre activation. Glad to report that Afrihost figured out the issue within minutes of contacting them, and yep I've now promptly signed up with them - which too has been a painless exercise. If you in the market for an ISP service, and unless you like subjecting yourself to pain, suggest you look at Afrihost first 😁

Dealing with Reneilwe in customer callcentre was the best experience I have had when dealing with Customer services in any company ever.She eptomises what Customer service should be.She is a gem

Thank you for amazing service - ALWAYS. Amazing staff and always super friendly and helpful. Thank you Happiness for the amazing service this morning.

I've never had issues with Afrihost. Their service has always been friendly, prompt and very capable of helping you find a solution to your problem. I have hosted with them for many years, personally and more recently on a business level and its been great! Definitely recommend them. They've shaken up the internet industry with their exceptional service. Keep going guys!

(Translated by Google) Friendly and willing to help. Patient and professional. (Original) Vriendelik en bereid om te help. Geduldig en professioneel.

The service I received from Afrihost customer services was top class. Instant assistance and solved the matter without hesitation and without delay. Thank you for your amazing support team

Been with Afrihost for some time and I always suggest Afrihost as the Fibre provider to other potential clients. No billing issues and easy to use. The only 'complaint' is that the cost of Fibre is very high but that is probably the Provider Vumatel

Been with Afrihost for years. This is the one company where you can actually speak to a person and not a BOT. They are happy to help and to help you understand what's going on and so empowering you. I use them for domain hosting.

I would like to thank the support agent Veronica C for all her assistance yesterday. she went beyond the call of duty to ensure my fibre was reconnected after 6 days of downtime due to failure on vodacoms side. I called in at 4:55pm, Veronica finishes work at 5pm. I live 1km away from my residence, she waited for me to get home to finalize the configuration. whilst waiting for me to get home she called her husband to advise him that she is going to be late to fetch her baby from creche and made arrangements for him to do it. I felt really bad for this. however as soon as i got home, the config was done and up and running within a minutes. Veronica is definitely an asset to Afrihost and went beyond the call of duty to ensure excellent customer service. Well done Veronica.

If you have all the information that will be required ready prior to message them, it definitely makes the process easier and quicker. They give clear instructions, patient and communication was good. Side note take pictures and videos as you are communicating with them, this will make it easier for them to assist you without having to guess or rely on you making sure you give them the proper feedback to assist accordingly.

I have been an Afrihost customer for 10 years now all my issues have always been delt with immediately and my uptime must be extremely near 100% thank you Afrihost

Excellent support. No waiting, instant professional support with techs tht understand their jobs & the responsibility of supporting hosting queries. I was assisted by a few techs as I had to leave th3 conversations to attend to other calls but each 1 knew exactly what was going on. Great stuff keep it up guys.