Pure DSL. No Strings.

JAN S on the WhatsApp service was pleasant and effortless. He's assistance made it a easy and comfortable experience. Explained options and solutions with no effort to the point and clear. Thank you Jan S.

I am a very please client indeed. I couldn't have opted for anything else. They are amazing, I using them for my website and now I'm fully connected by them.

Their Offices in Rivonia are world class with very well equipped client support centres and probably the quickest response time in both service and sales.

I have never had a problem with service.. The response time is quick.. The app is easy to use. I would recommend afrihost Ricky S assistance was exceptional.

Super awesome. Lerato had so much patience with me as I don't know anything about wifi and internet connections. I would recommend tgem to everyone

No waiting for 40 mins on a call to eventually not have your issues solved like my previous isp. Afrihost whatsapp chat is easy to use and responses are quick. And calling in on the toll free line gets you connected to knowledgeable technical staff that actually understands tech jargon.

So far so good. I am enjoying the overall experience. The internet service is fantastic – it has its rare shortfalls, but a perfect world is boring right?! The customer service, however, is a hit and miss (to be fair, it is over 60% a hit in my experience). It depends on who takes the call. Some agents are great, some can do with a little to a lot of help (again, depends on who takes the call) with customer service delivery.

So simple and easy to sign up. WhatsApp chatting is so quick and efficient. Communicating with a service provider has never been so easy. Im very impressed. Hopefully the internet service will live upto your high standards.

I had a real great experience on the WhatsApp chat with afrihost. The consultant who assisted me was incredible and solved my problem remotely within mins. Thank you!!!

Very pleasurable to work with afrihost. The rica proccess is a pain to do as they are very picky but other than that Service is very quick and helpfull.

They are responsive whenever assistance is needed, and matters are handled as quickly as possible. The availability of alternative communication options has made it easier for different people to reach out.

I am so glad I moved to Afrihost as my internet service provider! Outstanding service within minutes to resolve any problem! I am so impressed. Thank you Afrihost.

I contacted Afrihost via WhatsApp this morning and didn't have much faith that I would be assisted, based on experience from other companies. All I can say is Wow, how I was proved wrong. Musa Khumalo promptly assisted me, and in no time my issue was resolved. Well done, it gave me hope that there is still customer service out there.

Made use of the WA contact support option which was an absolute pleasure. Response was quick, professional and accurate/to the point with no ambiguity from Blessing. A different experience when compared to most other call centres/WA support contact points that I have dealt with previously!

After fighting with WEBAFRICA for the last 20 days about a line fault. I decided to cancel my account with them and move over to Afrihost. I looked online on user reviews and chose the top ISP on the list. Within 2 days, “Veronique P” helped me with the new account, and the router was delivered. But WEBAFRICA would not release the line. They had constant excuses, questions left unanswered or just left me hanging on their chats for hours on end without a response, or a reply saying… “Hi ********, it seems there hasn't been communication between you and our agent for some time. This chat will now be closed. If you'd still like to speak to an agent, please start a new chat session. The new agent will have a copy of your last conversation.” (they did not, I had to explain every time) I have been with them for well over 10 years. But they lost me when they chose a WhatsApp and online bot to replace an actual person. I could immediately tell they did not have the support staff needed for their client base. I spent over 30 hours on hold (in the last 20 days) …. and maybe 20min of that talking to an actual person. Constant transfers to someone new that has no idea of the last 6 hours I spent explaining what the issue is, and then no answers and being transferred once again. This is what kills the trust between service provider and client. That being said. It is such a relief to have an actual person to talk to, one person, no transfers to someone else being left on hold. After my interactions with WEBAFRICA, I expected days to go by before I would get an answer as I do understand there are 3rd parties involved. But “Vusi G” got me up and running within 2 hours. Considering, most of that was waiting for a response to simple questions he needed answers to from WEBAFRICA I do not know all the ins or outs of what is needed on the backend. But your Online staff and system is fantastic. I get answers when I ask, an explanation when confused and a constant check in to see if I am still there. Do not change this, it is such an important part of human interaction. And as of now, “Vusi G”, and the rest of the team, are smashing it!!!!!!! Please do not change a thing!!!!