Pure DSL. No Strings.

As a technically challenged person I normally confuse everyone trying to help me electronically, but today I was helped by Thabo from Afrihost in record time. He has been well trained by them on customer satisfaction and technically too. Afrihost is one of the very few companies I can clearly believe who understand their customers and do their utmost to help us.👍👊

Always a positive experience. Extremely quick to respond to whatsapp chats, service delivery is definitely above average and I always recommend them to anyone enquiring about using this service provider. It's not often that a company meets my high standards. Well done guys!

The support staf from Afrihost is very helpful, especially on Whatapp. You don't wait long and if they can assist they refer you to the correct person who can assist.

Still VERY happy I chose Afrihost, I'm on a neighborhood whatsapp group, the amount of times people post, asking if anyone else are having wifi/internet problems in our area, and we're just fine, like nope we're good, no issues our side...

Service agent, Sicelo provided 5 star service. He went out of his way to assist and was so friendly and overly considerate in his approach. So happy I chose Afrihost

I'm very pleased with the whatsapp support I received from Gershom M. He was patient, clear, precise and did not give up until I was back on internet. I can recommend Afrihost for there exceptional aftercare.

The service is exceptional. Every time I have called for assistance, the people were friendly and professional. I've been with them many years, and will be for many more.

I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use. Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer. From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options. With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping! Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently. Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client. I’m also quite certain that I can speak for a large majority of my ward/area when I say this. Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign. Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.

There's not enough typing space for my comment, thank you very very much. 10 out of 10 all the way is cutting way too thin. I would like to repeat my last visit to your offices as in 2017 to meet the gears in the machine.

nothing but top notch service for the past 7 years. with a couple of moves in between, glad i stayed with this ISP, no issues for the duration of being a client.

I have been with Afrihost for over 5 years. It's been a great experience.I have in the past, and will definitely in the future, continue to recommend them.

I sent a query to the watsapp group. Mali was there to help and to get to the route of the problem experienced. Results could not happen due to the outage experienced. He reported it,found answers and red flagged. I just have wait for technicians to find fault and fix it. Great service and feedback.

I would like to sincerely thank Tenogo for the professional and efficient service I received today. He was helpful, knowledgeable, and resolved everything quickly with a great attitude. Afrihost can truly be proud to have such an outstanding team member representing their company. Excellent service like this is greatly appreciated

What a great experience with Nonhle from Afrihost who understood my needs and helped me to safe Money today!! It really is such a pleasure when the system works and someone is so helpful. I can highly recommend Nonhle

Afrihost has been managing my mobile resources and home wifi for quite a few years now and I have always had a good experience. I ported my number from one of the 'big two' cellular service providers who didn't give good customer service, and have never looked back. Calls are cheaper for me. And my account is essentially prepaid unlike the 2 year contracts I used to have.