Nicole Joshua

Excellent service received via Whatsapp help assistance. Fast, efficient, friendly responses. They helped me immediately, and the spped of communication between Afrihost and the Fibre provider meant that the issue was attended to in record time. Very happy with their service

Lelanie Koekemoer

Afrihost has above and beyond exceeded our expectations. We had a major issue with the previous tenant of our unit not wanting to cancel his line and thus blocked our "installation". After 3 days of speaking to the wrong people, I contacted Afrihost directly. By the time they received my call I was sobbing on the phone and the one consultant stayed on the line with me for FORTY FIVE MINUTES exploring EVERY possible option he could. After he couldnt help (where HE almost started crying) he transferred me to another agent who again did everythign in HIS power to assist. Once they realised there was a webiste issue, they sorted it out within 12 hours tops and I was able to process my sale. A manager phoned me directly just to update me on the progress - they promised me a 24 -48 hour response to activate everything and it was done, agai, within 12 hours. My router would be ready for collection 3-5 days after activation, it was available IMMEDIATLEY after activation. I enjoyed working with them tremendously and they definitely earned a lifelong client. Thank you Afrihost - You guys are AWESOME!!

Richard Chad Smout

Mali from Afrihost whatsapp support assisted me with my downtime issue swiftly and professionally, fault escalated and resolved. Thanks for the great service Mali.

Jacquem Adams

Through all of the frustrations I felt and wanting to pack up throw in the towel, I was pleasantly surprised by the consistency shown by the support team!! Well done!! I'll be staying for a long time still.

Matthew Marsden

This is the only internet and mobile network provider that you should be with. Since taking out a fibre package with Afrihost 3 years ago I have only be wowed by them every step of the way. Their customer support is fantastic and entirely free. You can log a call back on their app for any issue where they call you within minutes. So no airtime or time spent holding on the line. Their sign process for all of their products is entirely digital and dead simple. Any changes you would want to make to you products like upgrades , downgrades, cancellations or new products is also a few clicks away on their website or app. I just signed up for their mobile offering AirMobile. I received my SIM card within a day of placing the order and I was up and running almost immediately. Great customer care is so hard to find these days but Afrihost has it absolutely waxed. Honestly, DO NOT CHOOSE ANYONE ELSE. Just sign up with Afrihost and you will thank me later.

Lolo Morapeli

Tshepiso was courteous, helpful, and professional throughout our engagement. I appreciated the clarity and patience with which they assisted me. It’s always refreshing to receive support that feels both efficient and human.