Tyron Foreman

Most helpful and easy do it yourself system. Great support and after sale service. Response to needing a call out: 12hours. Brilliant all round.

Quartus “WeekDaySafaris”

Afrihost! What can I say? Support above and beyond! I have been dealing with them since 2H 2018 when I joined them to host my website. I developed and set up my website myself. I mostly Googled what to do. When I got stuck their support people gave me advice. Not their job or responsibility! Yet they are there when help is needed. Just this week, I got stuck setting up my email account on my new Laptop. Again! Not their responsibility, yet I have been helped! I am on Afrihost fibre service as well for about 5 months now (2022). Had an Internet problem this morning which was not on their side. Yet, their support stuck with me, and helped me to get it sorted. Judging by comments on social media, and from experience with my previous Internet service provider, I can only imagine the response from other service providers. "All is OK on our side sir". ie Sort out your own bloody problem. Not with Afrihost! Their support is what truly sets them apart from other service providers!

Hlumelo Magodla

I received assistance from a gentleman by the name Hector N. I had an issue with my router as I spilled water on it, which made it switch off, then I dried it, waited for a day or two, then tried it again, then it switched back on, but there were no WAN options to choose from. 1. Firstly, Hector helped me understand the functions of an ONT, the LAN cable, the router and how all these three parts make up what connects me to the internet. 2. The router was clearly damaged, so we tried another, the access points of the new router showed up but there was no internet 3. Hector suggested I get a new router then he taught me how to do the activation so I don't need to reach out to Afrihost again This was such an eye opening session and I give Hector a 10/10, Afrihost as well, I have been with them since 2017 and I am still a happy customer

carmen hendricks

Prince have been a very good help. I never experienced any problems with afrihost. I am happy and even introduced my colleague to Afrihost also. Thank you Afrihost

Weslee Davey

New to Afrihost. And the service is quick easy without any fuss!! I come from another ISP and there is too much red tape. I hope that Afrihost will continue with this type of service I appreciate the good service.

Yashveer Ramparsad

We often do not reward service levels, today I shall. Afrihost has certainly raised its game with regards to service. With any business it has to be customer centric and in my most recent experience this was the case. It may not always be so in the future, but in this case it was. My query was regards to Fibre and moving from one ISP to the next.