Robert jubber

What a pleasure to sign up with Afrihost. Fast efficient and kind assistance. I appreciated the well trained staff and the fact that I did not HAVE to talk to Willie the Bot as my only form of communication from an ISP! Who would have thought that talking to a qualified call centre agent could be so nice! I now too have a line that has gone from 25mb to 200mb for just another R140 Rand! My advice: Don't suffer in silence and pay in silence . There are much better offers out there. Loyalty today seems mostly one sided.

For GOOGLE To TRACK

Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review. I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up. After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit. We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost. I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence. I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.

Michael Zeelie

Been with Afrihost for 6 years. In the rare occasion I have a problem with emails or connectivity, the support staff is always friendly and solves the problem within a few minutes.

Deon Harris

I have been a customer with Afrihost for just over 10 years, and during this time they have only become better with each interaction. The staff are always very helpful and friendly, and they have never let me down.

Tatenda Magondo

Had a great experience with Mbali, she was patient and very keen to help. Had previously struggled with connection , when my router got delivered, it had not been configured properly. Spoke to Mbali via email and she asked to call me, I was online within 5 minutes. Thanks Mbali

Jon TD

I'm very happy with Afrihost as my ISP. I never have a problem getting hold of them to resolve any issue I may have. Absolute pleasure to deal with.