Afridesign packages are backed by three structured guarantees covering launch speed, design satisfaction, and performance.

1. Ready to Go Live – Fast
Build timelines begin only once all required and final content has been submitted in the correct format.
If the published timeline for the selected package is missed for reasons within Afridesign’s control, up to two months of service fees will be credited.
Guarantees apply to one active website build per client at a time.

2. Love It Guarantee
If the initial design is not satisfactory within 30 days of launch, one aesthetic redesign will becompleted using the same approved content and page limits. This excludes additional pages, new features, or structural changes.

3. Speed Guarantee
At launch, builds are optimised to achieve a mobile performance score of 80+ (measured via Google PageSpeed Insights).

This measurement applies before third-party scripts or external tools are added.

All guarantee credits apply to future billing only and are not redeemable for cash.

1. Select a package and complete the signup process.

2. Submit all required website content and assets.

3. Once final content is confirmed, the build enters production.

4. A preview link is provided for review.

5. Written approval is required before launch.

Future changes are handled within the allocated monthly maintenance hours.

Timelines begin only once all required and final content has been received in the correct format.

Weekends and South African public holidays are excluded.

If content is incomplete, delayed, or revised after work has started, the Ready to Go Live

timeline may be voided.

A standard page is roughly equivalent to one A4 sheet of structured content, typically 150–250 words with supporting images.

If content exceeds package limits, an upgrade may be required.

Yes. Afridesign operates on a managed framework with predefined layouts and components.

Text, images, colours, and styling can be adjusted, but deep structural changes, custom plugins, or external frameworks are not supported.

No. Maintenance and support are provided only for websites built within the Afridesign managed system.

Basic on-site SEO is included:

• Page titles.
• Meta descriptions.
• Structured headings.
• Image optimisation.
• Search engine submission.

Advanced SEO services are not included.

Each package includes allocated monthly hours for:

• Content updates
• Minor layout adjustments
• Bug fixes

Maintenance does not include full redesigns, structural changes, or feature development beyond package limits.

No. Hours are allocated monthly on a use-it-or-lose-it basis and do not accumulate.

Maintenance requests are handled during office hours on a first-come, first-served basis.

Turnaround times are not guaranteed.

Priority maintenance options may be available separately.

Hosting includes:

• 3GB storage.
• Up to 75 email accounts.
• Unlimited web traffic.
• .co.za domain registration (first year).
• 24/7 infrastructure support.

Additional storage or email upgrades are available if required.

Packages may be upgraded at any time, with increased limits applied immediately.

Downgrades are subject to the website complying fully with the limits of the lower-tier package.

If page count, storage usage, or email volume exceeds the lower-tier allowance, adjustments must be made before a downgrade can be processed.

Afridesign packages operate on a month-to-month basis.

A full calendar month’s written notice is required for cancellation.

Websites are built and operated within a managed environment and are not portable to other hosting providers.

Upon cancellation or downgrade to hosting only:

• The managed website service ends.
• The website is deactivated.
• Maintenance and related services cease.

After 24 consecutive months of active service (from go-live date), a once-off static HTML export may be requested. This export is non-editable and does not include system access or ongoing support.

No. Afridesign packages do not include e-commerce by default.

Online store functionality is available through the separate Store Launch Express add-on, offered to qualifying package tiers only.

The add-on includes a structured setup with defined scope, timelines, and requirements.

Full details are available on the Store Launch Express page.

Certain packages may include access to:

• Discounted logo design services
• Website content training resources
• Optional marketing tools such as AfriSMS

Bonuses and promotional access are subject to change and are not exchangeable for cash.