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I have just signed on with Afrihost and could not get my router connected. I have to commend Vusumuzi Lunga for his professional, helpful and very patient attitude. He asked me to mail him photos of my router as we could not find it on the system, and called me back shortly with a connection which followed. Very impressed with his service. Many thanks.
My boss has an Afrihost device and plan and is always raving about their efficiency and great service. After yet another ridiculous cellphone bill and a 3G device which works depending on the weather I decided to have a look.
It was a total no brainer, the next day I ordered my device and the following day (less than 24hours later) I have my device and its RICA’d.
The website is clear and is easy to use. Signing up was the simplest process I have ever been through for any type of data deal…no paperwork…no hassles…just SUPER easy.
So glad I made the change.
I hope to have many more happy interactions with Afrihost
Wow - what excellent service I received last night.
My router was playing up and I called the support centre around 6:30 pm.
Due to the fact I have 2 young kids and a wife who enjoy FB and other social networks, I had no idea what had happened to the router.
I did not get the lady’s name but she helped me and walked me through what to do while the kids were going wild at home.
Needless to say - we are back up and the wife is enjoying FB again.
Thanks a ton.
Your picing is great, and your downtime is better than any other ISP I have dealt with, but what really sets the Afrihost team apart is the Customer Support. Your technicians are friendly and helpful, and are exceptionally hard working. I work in IT with a multitude of customers and all those who use Afrihost feel the same way. I cannot recommend anyone better! Great job guys, keep up the great work!
Started off hosting with them since 2012 . . . when they ran the mobile data packages! I thought it was a prank of some sort. Have been using it for months & never looked back.
Thank you for your fast, efficient and friendly service.
I was also very impressed after speaking with your tech support people today.
Afrihost has really set the bench mark to how customer service and satisfaction should be done. Thanks for the great work.
LUCKY MALEBADI needs a massive bonus because he is an Afrihost brand ambassador of note. It took two calls to Afrihost and one to Telkom with no solution being provided for my MIA internet connectivity. Then I was fortunate enough to have Lucky take my call. He decided to go the extra mile, used his head and solved the problem quite easily! Thank you so much Lucky for being awesome.
Thank you so much, your service was excellent.
Looking forward to more excellent service from you.
AfriHost ... you guys are the greatest.
I just received 30GB free this month. How about that?
I never received these “gifts” and excellent service from any other ISP, and I’ve been through quite a number over the years.
I’m already convincing my friends and colleagues to ditch their overrated, expensive, slow and inefficient ISPs and switch to AfriHost.
A million thanks.