09 Dec 2013
The Afrihost team rocks! I was migrating to Afrihost and was so scared of the hassle and pain I would endure. However there was nothing. When I signed up I was debited almost immediately and thought oh no…this is not a good start. When Telkom delayed on their end I notified the guys in Legal/Accounts and future debits were halted immediately. No questions asked, no ums or but’s. Once I could get my data terminated I contacted the support team on a Sunday at about 17h00 and was up and running with Afrihost in under 5 minutes again! Sometimes being cheaper is not always first prize - but Afrihost has a superb blend of value for money and ROCK SOLID bandwidth. Thanks guys n gals!
I joined Afrihost recently and I am quite impressed with their overall service and on top of that I got a great Mobile Data deal. I am now connected even when I am away from home. I would recommend Afrihost to everyone. Well done Afrihost!
Since making the decision of going the Afrihost way, I have actually bathed in appreciation for the extra data bundles on offer for my money. This is truly value for money as I am a pensioner and money available for leisure is measured carefully, but Afrihost gives me the edge for going beyond that I was used to, to search for more and LONGER. Downloading my favourites is now possible without worrying about not having enough data available and the option of top ups at nominal costs is AWESOME.
I am also impressed with the personalised messages from Afrihost.
You guys are AWESOME too.
Thank you sincerely.
I sent a support email on Sunday requesting information regarding .net framework versions and if it was possible to move my hosting onto a server that had the latest .net framework version available.
Not only was the response super speedy, it was also extremely helpful. I was up and running on the new server with the latest .net framework in no time at all. Thank you for the speedy and efficient service. Thank you.
08 Dec 2013
I would just like to thank Afrihost for the excellent service they deliver. They are so up to date with the times. Everything was so professionally handled from their side. I moved over my DSL line over to them and signed up for data, now I save R122 a month and I’m now on a 2MB line. The difference from my old ISP to them is like night and day in regards to speed and service. They are without a doubt the best ISP in South Africa and I would recommend them above all the others to anyone.
I have been using Afrihost for almost one year now. I have been amazed at how you manage to keep improving your product. I have used other ISPs that have been offering the same product year after year, maybe reducing pricing every now and then. The difference with Afrihost is that over the time I have used the ADSL service the product has changed to keep up to the needs of your current clients, not only the changes required to gain new ones. I love the “fix my line” feature. Thank you to the excellent minds that conceived and developed this facility!
06 Dec 2013
Afrihost have been nothing but awesome and always innovative. I’ll continue to support you guys and recommend family and friends to use the best ISP in SA. And I’m not just saying that because I’m a fully fledged account holder. It’s just the truth. 3 years running “ISP of the year” is testament to that. Gian’s really doing a superb job. #ProudlyAfriFAN
Afrihost is the best. I would recommend everyone to join the family!
05 Dec 2013
I find the internet extremely convenient especially when on the move. I have had other service providers and they have not gotten both speed and connectivity right at the same time but with my MiFi Device I have connection everywhere I have been so far and the speed has been amazing. Well done Afrihost and thank you so much again. I am in love with this product.
Over the past year that I have been a customer of Afrihost and can sincerely say that you guys have nailed the Commandments of Customer Service based on my experiences below:
1. When I had issues you took the time to check my needs through a very logical and engaging process. No assumptions made!!!
2. I received good feelings and solutions not just a product.
3. I was made to feel important and thanked for my ongoing loyalty at all interactions
4. You apologised for late responses and promised to improve and you did.
5. You did what you said say you are going to do. Contact Telkom, revert with feedback etc.
6. Gave me more than I expected – started off with 384 line and I am now at 1mb at no extra cost.
Thank you and keep up the good work and I will keep on recommending you to friends, work colleagues and family!!!!
Afrihost you complete me, your service is world class. There are a lot of businesses out there that can learn from you guys. I remember dealing with you when you were just a small ISP working out of a house in Linksfield.
Ever since then I have been impressed on every occasion that I have had when dealing with you.
I dealt with Garron yesterday - he took 1st, 2nd and 3rd place with his excellent customer service. I hope you give him a raise if not give him a Bells.
Thanks again for making my business your priority when need be.
Merry Xmas Afrihost, till we meet again.
Afrihost is setting new standards in the internet industry! I have multiple products with Afrihost and every one of them is better than the competitors! Your service and quality of products are on a completely different level! I know that if I need assistance, someone is always willing to help and that’s why you have been voted best ISP! AGAIN! Keep up the amazing work guys! From a loyal and extremely satisfied customer
Bar one bad experience, I have had nothing but good service and a few surprises in terms of service and follow up. Thanks for the good service and decent products that actually work properly.
04 Dec 2013
I didnt have any experience in managing servers, but with the help of Afrohost support staff now I feel like an expert. I took my career further and making moola by helping these small business and individuals with hosting. (in my own Dedicated cloud hosting)
Their support is super quick and efficient, I feel like their only customer. Its been 4 full months now and I am here to stay. No hidden costs, and they are super cheap.
Why not try them… +150% quality services and +- 50% change into your pocket when compared to other ISPs.
I must say, I’ve been very happy with Afrihost over the last few years. There was a bit of a rough patch with the Seacom and MTN switch but I’m very pleased to have stayed with you guys. You definitely offer the best value for money products on the market. Thanks.
Take home the latest Apple wunder-gizmo with our compliments - you could win just by being one of our valued clients!
This message was sent using ShareThis (http://www.sharethis.com)
Network fully functionalWe are currently not experiencing any problems or degradation on any parts of our network.
"Once again I have to commend you for outstanding service across the board. Your help desk, support, accounts, follow up, the whole shebang..."
10 December 2013 - Thoughts
We pay tribute to our nation's greatest leader and hero, Nelson Mandela! We bid him farewell with a deep sense of gratitude for his incredible contribution!