Luqmaan Parker

As a afrihost client, they have always been professional at what they do with the service they provide and if there are any technical issue, they handle it promptly if possible. I just had a conversation with afrihost after a long time, and they were able to answer my queries precisely, professionally, directly with all the information that I needed to hear. Thank you for the amazing service and support.

Quartus “WeekDaySafaris”

Afrihost! What can I say? Support above and beyond! I have been dealing with them since 2H 2018 when I joined them to host my website. I developed and set up my website myself. I mostly Googled what to do. When I got stuck their support people gave me advice. Not their job or responsibility! Yet they are there when help is needed. Just this week, I got stuck setting up my email account on my new Laptop. Again! Not their responsibility, yet I have been helped! I am on Afrihost fibre service as well for about 5 months now (2022). Had an Internet problem this morning which was not on their side. Yet, their support stuck with me, and helped me to get it sorted. Judging by comments on social media, and from experience with my previous Internet service provider, I can only imagine the response from other service providers. "All is OK on our side sir". ie Sort out your own bloody problem. Not with Afrihost! Their support is what truly sets them apart from other service providers!

noeleen mccallum

Service Techs On-line on a Weekend, Wow. and Service Techs knowing how to problem-shoot, Double Wow. thank you Team Afrihost, Double thumbs up! to Mali and Sakhile x

tylor crighton

Thank you for your help. The service has been outstanding! I signed up with RSA web last week with a promise it would Activated on the 15th, when I called them yesterday they were still busy with the process and said they still needed to do an affordability check lol, I cancelled last night and signed up with afrihost and within 24 hours I have fibre. Something they couldn't do in 7 days you guys didn't in 24 hours. You guys are really awesome!

Ambrose Cleophas

Application to complete Installation in less than 24 hours. LOS issued resolved in less than 10 minutes. Great to know that if things go wrong, it will be sorted, Quickly. Some would argue that it shouldn't have been down in the first place but these things happen. 👌

WRK

Schalk P was proficient and set on establishing the root cause and resolving the problem. He acknowledged and swiftly responded in detail to all requests for information. Wish all technical support encounters would be handled like this one was.