Our airtime works the same way you've become accustomed to with our broadband products. You effectively have a month within which to use your allocation. Anything you don't use in the month will be forfeited.
1 If your carry-over airtime exceeds your monthly airtime allocation, you will not receive additional airtime, as you are already over your regular allocation.
|Your Package||Data Increment*||Data Auto‑Limit*||Airtime Increment*||Airtime Auto‑Limit*|
Unfortunately the two SIM cards are setup on completely different platforms. For now there is no way to migrate the SIMs from one platform to the other, however we are working towards being able to do this in future. We can unfortunately at this time not comment on when or if this will definitely be possible.
Any Airtime, Data and SMSes left over will be usable in accordance with their individual applicable expiry dates.
You will lose all Airtime, Data, SMS bundles as well as other credits held with with your current Service Provider. Any messages you have saved on your old SIM Card (SMS, MMS & Voice) will also be lost.
You will retain any airtime you currently have with the MTN Prepaid service, along with data and sms bundles. These will expire according to their original criteria and not be influenced by the Afrihost Service offering.
On Sign Up
When you sign up an Afrihost Mobile Month‑to‑Month product, you will be billed immediately for the Pro‑Rated amount based on the package you have chosen. When you activate your service (even if this is a few days later), you will receive the Airtime and Data allocations based on the Pro‑Rata charge incurred.
What If I activate my service in a different month to my Purchase?
If there are delays in activating your service, like for example if it takes a while to port over, and you only end up activating your afrihost services in the next month – we will apply a credit for the amount you were originally billed to your account, which will be used towards your next invoice, which will only occur when the service is activated and charged on a Pro‑Rated basis also.
We recommend signing up with a 3D‑Secure Compliant Mastercard or a Verified by VISA enabled card. This is the most secure method to pay for your account and topups. You will also receive your topup allocations immediately. Unfortunately credit cards that are not set up for 3D‑Secure or Verified by Visa will not be accepted as at this time.
There is a limited support for Debit Orders. However – Please note that in some cases it can take up to 5 days for a Debit Order to clear. We can only allocate airtime, data or SMSes to your account once we are 100% sure that your payment has cleared. Using a 3D‑Secure Mastercard or Verified by VISA card will help you avoid this delay.
EFT Payments and Cash Deposits are NOT accepted.
Afrihost cannot be held liable for any issues arising from the use of invalid payment methods.
International Roaming will be enabled by default on all Afrihost‑Purchased SIM Cards.
Activation and De‑Activation of the service can be managed by calling the MTN Call Centre on 808.
Existing Data and SMS Bundles do not apply internationally and all transactions will be deducted from your Airtime Balance.
The rates will be the exact same as specified on the MTN Roaming Page, available here.
You will also need to ensure that your APN (Access Point) is set to the default and not 'Afrihost' when roaming.
Our airtime works according to standard MTN airtime rules. You get two different kinds of airtime – Evergreen and Expiring. Evergreen will stay active as long as your SIM card is kept from going dormant. Expiring airtime will expire at the date specified, unless new expiring airtime gets added to your account – in which case all the expiring airtime will only expire on the new date.
All our Auto‑Limit and Manual Topups are Evergreen. Other types of topups may however not be.
Mobile Data Topups
Yes, they do. All Data Topups purchased will expire at the end of the NEXT month. For example, if you buy a Data Topup on 5 February, your Topup Data will only expire at midnight on 31 March – giving you even more value.
YES! Afrihost Plus+ is available for our new Afrihost Mobile Accounts. You can get Double your Monthly Data and more for just R99pm.