Support
How Can We Help You?
Help via WhatsApp (beta)
Get your questions answered by our friendly support team directly on WhatsApp on your mobile or desktop.

Help via Website
We have a great support website with guides and troubleshooting, as well as a friendly online chat team.
Live Chat Support or Visit Afrihost Answers

Help via Email
We provide clients with email and ticket based support, simply choose what works best for you and we'll resolve your issue as soon as possible
Email us or Submit a Ticket
Help via Phone
Want to talk to someone over the Phone? No Problem! Please give us a call on 011 612 7200 and we will gladly assist you.
Mon‑Fri 07:00-20:00
*Standard call rates. Free Landline minutes do not apply.
Network Status
Network Status

ADSL and VDSL Status
No problems to report on our ADSL and VDSL Network
More About our ADSL and VDSL Network Status

Fibre Status
No problems to report on our Fixed Broadband Network
More About our Fibre Network Status

Mobile and Wireless Status
All systems are a go on our Mobile Networks
More About our Mobile and Wireless Network Status

Hosting Status
Email Delivery Delay
Certain clients may be experiencing mail delivery delays on our hosting network. Our Hosting Engineers are working on resolving the issue…
More About our Hosting Network Status

General Notices
Nothing out of the ordinary to report at Afrihost HQ
More About our What’s Been Happening at Afrihost
Network Status Page
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Support Details

Help via WhatsApp (beta)

Get your questions answered by our friendly support team directly on WhatsApp on your mobile or desktop.

WhatsApp Help (Beta)

Help via Website

We have a great support website with guides and troubleshooting, as well as a friendly online chat team.

Afrihost Answers

Help via Email

We provide clients with email and ticket based support, simply choose what works best for you and we'll resolve your issue as soon as possible.

Email us or Submit a Ticket

Help via Phone

Want to talk to someone over the Phone? No Problem! Please give us a call on 011 612 7200 and we will gladly assist you.

Mon-Fri 07:00-17:00

* Standard call rates.
Free Landline minutes do not apply

Tell us about your experience with Afrihost

Here's your chance to let us know what you think

Please Note: This form is NOT intended for support or product related enquires.