What Afrihost Clients are Saying
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Thank you for OUTSTANDING service. Its rare that a company goes above and beyond in customer support and service, but you guys have succeeded. From sorting out getting my line freed up (it was being held by anther company and I was having no success with them), to prompt responses to every request, be it an email, WhatsApp or phone call, to fibre that is working perfectly, I’m a very grateful customer.
In a country where good client service can be rare, Afrinatic is really a gem within Afrihost and deserves the highest praise, always extremely helpful and friendly and always does goes above at beyond. Any staff member at Afrihost should really aim to be like Afrinatic. Really can’t thank him enough.
Placed my order on the weekend & by Tuesday had the installation completed & router delivered and up and running as soon as I plugged it in.
I’d just like to give a shout out to Thabiso from support in particular who went above and beyond to get my fibre installation working. After much inconvenience I got through to him and he really made the best of a bad situation. He always phoned back when he said he would and was constantly keeping me in the loop at each step. Keep up the good work Thabiso. I’ll be staying with Afrihost for a very long time if this is the kind of people I get to deal with.
Afrihost has phenomenally proactive and capable support. Technicians were responsive to complex back-end requests during the early hours of the morning, even making additional adjustments to settings I didn’t think would be necessary.
The best customer service I have ever received. Professional staff that are very helpful. Very convenient. I had to setup my router and with their tutorials available online I had it setup in no time. Had some trouble connecting at first but after being on What App quick with a technician I was online and enjoying the speed of fiber.
I am glad to have joined afrihost, they enebled me to register a domain, which would assist in boosting my career as a DJ & Producer
I am new customer at first I was not sure till I sign up, well Afrihost is the best of them all from their customer service to their functions, Pakie.T you are the best now I can’t let go off my phone.
Afrihost keep it up you roooooooock….....
I’ve been a happy customer of Afrihost’s for many years and today I got just another fantastic reminder of why they are one of the best service providers in SA. After getting Fiber a few months back, my router started acting up and got progressively worse as time went on. Eventually a few calls to technical support confirmed my suspicions that the router was likely faulty. So I bought it in this morning to Greg (I think, I’m not very good with names) and not only did he confirm that it was faulty, but I got an apology and a replacement router on the spot which he also went the extra mile and configured for me before I left. Absolutely stunning customer service! And a big thanks to Greg and his assistance!
Afrihost telephone consultant, Comfort, is the absolute best. She goes above and beyond!!!