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I am truly amazed at the level of excellence Afrihost provides. The entire sign-up process from registering an account to getting the confirmation SMS from their legal department took nothing more than 10 minutes.
The website is amazing. Not only is it quick (very, very quick!), I can easily get to the information I need and the ClientZone offers unparalleled capability to manage my accounts.
No frills. No fuss. Just internet.
Nowhere in South Africa will one find another company with the same level of dedication to their customers and service excellence. Thank you!
Afrihost team are always willing to help no matter how small or big the problem! Thanks!
I’ve been using Afrihost now for over a year. When I was looking for a new ISP and came across Afrihost I was shocked at first. I noticed they were offering a whole diversity of plans suited to meet almost anyone’s needs and at affordable and reasonable prices. At first I thought there must be some catch but later I realised Afrihost are truly committed to providing a superior service at a price you can afford.
The switch to Afrihost was incredibly easy and quick and I’ve been happy ever since. Having access to such a great Clientzone makes it easy to check your data, change your plan, top-up cap and so much more.
Regarding Afrihost support, I really have to commend Afrihost. When phoning for Tech support ect. your call is always answered quickly with very short waiting queues and holding time, making it easy to get the help or advice you need. Emails are also answered swiftly and the support section on the website makes searching the knowledge base or asking questions quick and painless.
Afrihost truly deserves ISP of the year and will have my continued support.
If your not with Afrihost your truly missing out on the best ISP experience.
Great work Afrihost Team 10/10
Since moving to Afrihost I have had nothing but great service and any problems I have encountered have been treated speedily and with great efficiency.
I really appreciate the professional approach Afrihost has to providing a great service to home internet users.
The level of service and range of products is all any home owner could ask for. Thank you for the first class service.
Thank you for the great support!
I have been an Afrihost client for over 2 years now and can vouch that the service, products, prices and staff are out of this world. They are not only the best ISP in SA and in the world but honestly they are the best company I have ever dealt with, by a long shot.
The constant communication, the friendly service, the amazing products and support make Afrihost in my view the best run business in SA. I have referred as many friends, family and acquaintances to Afrihost as possible and have never once heard a complaint from any one of them. Every Afrihost customer I know is amazed at the level of service and we are all proud to be Afrihost clients.
I can personally say that once you go Afrihost you will not go back and you will definitely not be making a mistake. THANK YOU, Afihost you are simply amazing.
Nothing short of great service from Afrihost :)
I must say that Afrihost’s service levels are truly outstanding. The 24 hour telephonic support as well as the website are amazing. Their website is informative, stunningly usable and easy-to-read. The billing and automatically generated emails are instant and really useful and allow controllability.
The online support from the website is detailed and rapid and solves all questions.
Finally, there are many pleasant surprises like one free gig of data when I reached my cap and one free extra gig when I topped up with one gig.
In a world of competitive service Afrihost is tops. I used Telkom for a while and quite frankly its not worth even wasting time comparing.
I’ve been using Afrihost privately as an ISP for a while now without any problems, so when I needed to get a webhost for a client, I decided to give Afrihost a try as well.
I needed to confirm some specifications for my client before I registered the site. Much to my surprise, the answers to my queries arrived a few seconds before automated reply got to my inbox!
Naturally I registered the site and when I started the upload over the weekend, I had a few more queries and problems. Given my previous experiences with hosting (about 5 previous companies) I did not expect a reply until Monday, seeing that it was a Saturday afternoon.
Within minutes Afrihost contacted me with a few follow-up questions and every single one of my (numerous) questions and issues was resolved within 2 hours (including the time it took the DNS to update).