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Afrihost I feel is the best ISP period! I had ##### before and it was a horrible experience. Now that I switched. I’m not going back to any other ISP!!
I would like to take this opportunity to Thank Mr Christo Van Der Merwe for his patience, expert advice and assistance with the setup of my ADSL package. Whilst one expects reasonable service from a service provider like yourselves, it is seldom that one’s service expectations are exceeded.
Once again, I would be grateful should you convey my sincere appreciation to Christo.
Dorwill Transport Brokers
I want to express a huge thank you to Tristen from your help desk. He was super patient ,had all the answers to the questions I asked him. He explained the whole process of setting a new account which made it so much easier. If all you staff are like this you will be expecting more business from me. Thanks again Tristen
I will just copy the message I replied with to support:
“WOW, I just got up from my chair told W…. I send the e-mail and that he should just accept the line transfer on that e-mail and send it to you. While we were talking you called him…
You guys should rather use the Usain Bolt speed marketing campaign, because it would actually apply to you. I am impressed and just reminded again why I no longer use the services of any other service provider in SA… and all this without the ridiculous lengthy and expensive contractual agreements (designed only to protect the other service providers and not the actual people enabling them to make the money they do).
Thank you for the prompt response and great service.”
Words to describe your service and innovative, efficient , 20th century ideas are just not easy to find!! From 24/7 support to creating customer centered / tailored packages, you’ve got it covered, I think you should proudly go by the alias “Convenience Giants!”. Other service providers should maybe follow you, not sure if they’ll catch up, but they should definitely learn from you guys, I LOVE Afrihost!!!.
Hats off to everyone at Afrihost. OUTSTANDING customer service and value for money - that’s what it’s all about. Such a pleasure dealing with you guys. Keep it up!
From the day I was introduced to Afrihost (that’s about 3 odd years ago) I have been a fan of them. They are unlike any other ISP I’ve ever come across! They are by far the coolest company… You too should have a go at their awesome services and products. You won’t be sorry.
Just want to say a huge thanks to Vaughn for the epic service.The dude not only new his products but was super friendly and an absolute pleasure to talk to. My first experience with Afrihost and I am very impressed!!! Needless to say i will be signing up.
Uptime, service and support has been AMAZING! I recommend your services every chance I get.
Thanks for being one of the top online companies I’ve worked with! And I’ve been in business a loooong time!
I ran into some trouble with my ADSL connection late one Sunday afternoon, and the service I received out of regular hours from Donovan and the Afrihost team was unparalleled. The best service I’ve encountered so far.