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We'll deliver your order via courier and you can still get help via our online Help Centre, WhatsApp, email and phone. However, the Walk-in Centre at Afrihost HQ is closed.

Phishing Alert
  • 10 Mar
    2020

Phishing Alert

We’ve become aware of dangerous phishing scams that are being targeted at Afrihost clients. We want to ensure that you are not victimised by criminals!

NEVER give out your payment details or personal information unless you are on a secure website with a trusted vendor.

Afrihost URLs

For Afrihost, always make sure that your browser displays one of the following URL’s (web page addresses). And make sure that you see the secure symbol next to the web page address to be sure that this is a legitimate Afrihost web page.

Afrihost Website

How to check that you are on an Afrihost website:

  • 1 - Secure website symbol
  • 2 - The Afrihost URL should be https://www.afrihost.com or https://clientzone.afrihost.com
  • 3 - The Afrihost logo and design
  • 4 - Look out for familiar elements
  • 5 - Afrihost's unique design and voice. Look for colours, style of language, familiar design elements, good grammar and spelling.

Phishing scam websites

Phishing scammers will use designs that look very similar to familiar Afrihost pages. Make sure that you see the secure symbol next to the web page address to be sure that this is a legitimate Afrihost web page.

Look out for

  • Unfamiliar URL (web pages addresses)
  • Bad spelling and grammar
  • Inconsistent contact information (a different phone number, for example)
  • It doesn’t look and sound like Afrihost (page design, colours, language, etc.)

Scammers may vary their approach and designs, but here is an example of what to look out for.

 

This is NOT an Afrihost endorsed message or website. DO NOT click on any of the links, or in any way engage with this website. The site is intended to steal payment and personal information from you!

Please rest assured that the criminals have not obtained your information from Afrihost. Unfortunately, our IP address range is public information, and allows criminals to target “advertisements” to any user. We proactively seek out these websites and have them taken down as quickly as possible with cybercrime law enforcement. However, criminals will often use multiple sites and identities to slip through.

Remember that they cannot harm you in ANY WAY, as long as you never engage or interact with these websites.

IMPORTANT TIPS

  • If you suspect you have been targeted or have unknowingly clicked on links on a page similar to this - contact your bank IMMEDIATELY for advice.
  • Afrihost will alert you if your ClientZone details have changed. Make sure you act immediately if you receive such an alert without having requested changes.

How to choose a strong password

A secure password is one a hacker can't easily guess or crack using software tools and one that is unique and complex. Below are a few do's and don'ts on how to choose a secure password.

Choose a password that no one will easily guess or hack

Don't use a word or phrase of special importance to you - like a birthday or family member. That's the kind of information that can be discovered by someone doing a little digging.

Make sure your password is long

Longer passwords are more secure - so pick a password that is at least 8 to 10 characters long.

Use a combination of uppercase and lowercase letters, symbols and numbers

The more characters and symbols your passwords contain, the more difficult they are to guess. For example, if you want to use the phrase "I Love chocolate" you can change it to "@1Lov3Choc0lat3".

Don't use commonly used passwords

Passwords such as 123456, the word "password," "qwerty", "111111", or a word like, "monkey" is easy to guess.

Do not share passwords

Don't write your passwords down, share them with anyone or let anyone see you log into devices or websites.

Don't use the same password across multiple websites

If remembering multiple passwords is an issue, you can use a password manager to securely store your passwords.

There are pay‑for and free password managers available, for example Dashlane, LastPass, Keeper and even Google Passwords.

For more important security information and tips, please visit our Help Centre or Afrihost Answers.

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