How Can We Help You?
Support via Website
We have a specially written Afrihost Support Website with guides and troubleshooting advice for all clients.
Support via Email
We provide clients with easy Email and Ticket Support, simply choose what works best for you and we'll resolve your issue as soon as possible
Support via Phone
Want to talk to someone over the Phone? No Problem! We gladly assist our clients telephonically during the hours outlined below.
011 612 7200
Mon‑Fri 07:00-20:00 / Sat-Sun 09:00-15:00
*Standard call rates. Free Landline minutes do not apply.
24/7 Call‑Back Support
Want us to call you? SMS us anytime, 24/7 and we'll call you back as soon as one of our Legendary Support Agents are available.
SMS "Help" to 32541
* SMS charged at R1.50. Free SMSes do not apply.
Network StatusUpdated Hourly
Our Broadband network is running like a bomb! Everything is copacetic and we’re good to GO!
Our Mobile Data network is working well and connecting our clients the way it should! It’s all A-OK!
Our web hosting services and data centres are running at 100%! It’s all peachy on this side!
Everything is generally hunky dory in the land of Afrihost. Nothing to report, over and out!
What are you looking for?
Magnificent Mobile Solutions
Delightful DSL Broadband
Blazing-Fast Fibre Broadband
Happy Hosting Products
Awesome Domain Products
Cherry On The Top Extras
Frequently Asked Questions
Who We Are
Your morning cup of coffee needs a companion, and our media lounge is the perfect place to chill out in. Catch up on the latest Afrihost news, check out what’s hot (and what’s not) and share in some of our thoughts and experiences when you’ve got time to kill.
A leader in the Telecoms industry with various DSL, Hosting and Mobile products, we’ll now be offering Blazing-Fast Broadband through Fibre Internet. In true Afrihost style, we have several affordable, contract-free packages to choose from, and are working with multiple Fibre providers to facilitate the spread of Pure Internet Joy.
In an effort to offer Fibre to as many people as possible, we have partnered with Vumatel, TT Connect, and Telkom Fibre at launch to ensure expansive coverage across the country. Over the coming weeks and months, we’ll be adding more providers to our network to ensure the largest fibre footprint possible.
Similar to our DSL Packages, each Fibre package will have a Home, Business, and Premium option. Each option is designed for a different client experience with Home geared towards the web surfer, Premium geared towards the gamer and media addict, and Business geared towards heavy and business users. These options will be priced according to the line speed and relevant Fibre partner.
Each last-mile provider has a different lead time for installation, however, as soon as your Fibre line is installed you can be connected to our Network within 24 Hours. If your Fibre line is already installed by one of our partners, you’ll be connected shortly after you sign up.
All our Fibre Packages are bundled, which means that what you see is what you pay - no hidden costs and no surprises. Packages are all-inclusive with the price covering both the Data and Line Rental. Each provider has their own installation fee, which will be communicated to clients on signup.
While Fibre may not be available in all areas yet, it’s currently rolling out aggressively across the country and is becoming more and more pervasive. Check out our Fibre Microsite and use our Availability Map to find out if your area is Fibre ready, and what packages are on offer.