How Can We Help You?
Support via Website
We have a great support website with guides and troubleshooting, as well as a friendly online chat team.
Support via Email
We provide clients with email and ticket based support, simply choose what works best for you and we'll resolve your issue as soon as possible
Support via Phone
Want to talk to someone over the Phone? No Problem! We gladly assist telephonically during the hours outlined below.
011 612 7200
Mon‑Fri 07:00-20:00 / Sat-Sun 09:00-15:00
*Standard call rates. Free Landline minutes do not apply.
24/7 Call‑Back Support
Want us to call you back any time 24/7? SMS us and one of our Legendary Support Agents will get in touch ASAP.
SMS "Help" to 32541
* SMS charged at R1.50. Free SMSes do not apply.
Network StatusUpdated Hourly
Fixed Broadband Status
No problems to report on our Fixed Broadband Network
Mobile and Wireless Status
All systems are a go on our Mobile Networks
Our Servers are up and Rocking the World Wide Web
Nothing out of the ordinary to report at Afrihost HQ
What are you looking for?
Mobile and Wireless Solutions for Voice, Data and SMS
ADSL and VDSL Broadband Internet
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Legendary Web and Server Hosting
Own the World Wide Web
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Afrihost Hosting Outage
We experienced an incident at our Gallo Manor Data Centre between 12 and 14 January 2014 affecting our Cloud Hosting services.
Our intention is give a detailed description of the incident in question and how it was resolved.
Sunday 12 January 2014
We experienced a reduction in storage performance on Sunday evening (12 January) during an upgrade intended to improve our Cloud Storage redundancy. This was escalated to senior Afrihost engineers and our team consulted with the storage vendor. Our team worked tirelessly through several nights to resolve the issues.
Additional capacity was introduced to the affected Cloud Storage cluster.
Several affected servers required a reboot to restore all services.