AFRIHOST IS OPERATIONAL DURING THE LOCKDOWN AND WE'LL DO OUR BEST TO DELIVER YOUR ORDER AS QUICKLY AS POSSIBLE.
We'll deliver your order via courier and you can still get help via our online Help Centre, WhatsApp, email and phone. The Walk-in Centre at Afrihost HQ is open for collections only.
Here at Afrihost HQ we have a vision when it comes to our clients. We're inspired by innovation, and we believe that giving our clients what they want is just the beginning. To truly innovate, we want to give our clients what they will desire in the future, and deliver this in ways they haven't thought of yet. We want to change how our clients think about the way they interact with us and their products, so that being an Afrihost client is not only delightful - it's amazing!
With this mission in mind, we're proud to deliver fantastic self-management tools in our improved ClientZone. It's not just a facelift, it's a reinvention of the client experience and nothing short of awesome!
Our new ClientZone is slicker and more streamlined than it's predecessor, with a more intuitive user interface and better integration with our core systems than ever before. For example clients were previously restricted to submitting support requests to our team and then communicating by email, whereas they will now be able communicate directly with us via ClientZone, including a full history of multiple interactions. The new interface is optimised for Tablets (and we'll be doing the same for Smartphones in the coming weeks), enabling clients to stay informed at all times, wherever they are. The new ClientZone is initially available for the latest versions of popular browsers, and we'll be enabling support for older variants in the coming weeks. For now you'll need to have one of the following browser versions or later (best to get the most recent anyway!) - Google Chrome 20+, Firefox 10+, Internet Explorer 10 (we'll be adding IE 8 & 9 soon), and Safari 5+.
ClientZone 2.0 contains all features you've come to love like Fix My Line, as well as other new and improved ways to manage your Afrihost Products, from viewing your ADSL usage to managing your Web Hosting. We've also introduced very cool ways for you to stay in touch with the latest developments from the Afrihost Team. We'll be broadcasting vital information like Network Updates and Promotions through our new Message Centre, as well as useful client-specific information regarding your account (like billing issues, upgrade information, etc) - all the data you need to make sure you're getting the most of your Afrihost products. This is just the beginning though, we'll be adding new features continually as we have plenty more in store!The old ClientZone will still remain active for now, and you will be able to switch between the two versions effortlessly. This is an open Beta so there will be no limit to the amount of initial users who can try it! Speaking of Beta, the new ClientZone will feature a Bug Reporting facility so you can alert us of any technical issues. We'd also love to get your impressions, ideas and criticisms on the new ClientZone, so please comment on this article (or even better take our poll below). At some point a few months down the line, once we are satisfied that the new ClientZone is fully stress-tested, we will decommission it's predecessor and send it to the big server in the sky (with much fanfare and appreciation).
Simply hit the button below to check out the awesome new look and get more info on all the new features!