There was much speculation about which ISP would win this coveted award at the MyBroadBand conference on 10th October, and we were understandably nervous having won the previous year. But thanks to the votes from loyal and happy Afrihost clients, we won ISP of the Year for the second year running – not bad for an ISP that’s only been in the game since 2009.
However, we know that once the champagne and the fireworks are over, there is still a lot of work to be done. Aside from recent technical problems, we also have a huge challenge to keep up our excellent service standards in light of our phenomenal growth over the past year.
The great news is that we are absolutely ready for the challenges ahead. Our brand new network with MTN is ready and we will shortly be moving over, not only resolving many technical issues but giving us opportunities to offer improved products and value-added services; and we are continually taking on and training new client service staff to ensure the very highest quality of support. The road ahead seems promising as we look at innovative new products, and improvements to our internal systems and Client Resources like Afrihost Apps and ClientZone.
We humbly accept this award as a symbol that we are delivering on our clients expections, and we firmly believe that continuing to do so will land us at the front of the race of 2013’s ISP of the Year Award.