Help via WhatsApp (beta)
Get your questions answered by our friendly support team directly on WhatsApp on your mobile or desktop.WhatsApp Help (Beta)
Help via Website
We have a great support website with guides and troubleshooting, as well as a friendly online chat team.
Help via Email
We provide clients with ticket based support, simply log a ticket and we'll resolve your issue as soon as possible.
Help via Phone
Want to talk to someone over the Phone? No Problem! Please give us a call on 011 612 7200 and we will gladly assist you.
* Standard call rates.
Free Landline minutes do not apply
Want us to call you? Just fill in your details and we will call you back!
We strive to phone you back within 1 working day - but you will often be contacted quicker than that!
If you refer someone to Afrihost and they join us you'll get 50% of their first bill off what you owe us. The person you refer will also get 50% discount off their first invoice. Win for you. Win for them.
At the moment the following services qualify:
* Please note that any Afrihost Bundle Packages do not qualify for the Refer a Friend programme.
If you are an Afrihost client you are already part of the programme and you can begin referring people right away. Simply setup your own links in Client Zone and then send them to your friends or include them on your website.
Please note though that if the person you referred fails to pay us or cancels the service any time within the first 3 months then the credit will be reversed off your account and you will owe that amount again.
Absolutely! You can include all your links on your website or you can include any (or all) of the many banners we have available for you.
Yes you can.
However, please note that you can only send this to people you know or to a legitimate email list of yours.
If you spam anyone we will immediately deactivate your referral links, reverse any credits you have received and close your referral programme account with us. We have zero tolerance for Spam and if you abuse this service in any way we will cancel your account and credits.
Yes you can. You can use the banners or your link on online advertising services such as Google Adwords, the Google adsense network or any banner advertising network.
If at any time in the first 3 months after signing up the person you referred does not pay us or cancels that service with us we will reverse the credit that was given to you on their signup.
Click on the 'Reports' link in the ClientZone menu. Here you will be able to see the number of signups that you have gotten through your different links, emails and banners that you use. This is a great way to see which strategies are working the best and where the best place will be for you to concentrate your efforts.
Yes. You need to have at least one active service or product with us in order to be able to benefit from the 'Refer a Friend' programme.
Unfortunately not. Please make sure that you use the correct link as created else we will not be able to track the link and credit your account if someone signs up through an incorrect link.
Whenever someone clicks your link they will be 'marked' as yours. If they return to the Afrihost site at any time in the next 6 months and signup for one of the services you will still be credited!
Alternately you can copy the banner image you like and simply use your link you created (PLEASE NOTE though that if you do this you will not track the performance of this banner in your Reports).
Yes you can! Simply use your link with any banner you created and you will be credited with the sale. This sale will be tracked under the link you used in the Reports section.
Yes you can - Any signups from people who click on your link will be credited to you.
Ask your friend to email his invoice through to you and then send it through to firstname.lastname@example.org with your link and ClientZone username and we will investigate for you and make sure you are credited.