Afrihost will be operational during the lockdown period and we'll try to deliver your order as quick as possible.
Delivery via courier remains available, as well as support via Help Centre, WhatsApp, email and phone. However, collections at Afrihost HQ will be unavailable.
LTE-A stands for LTE-Advanced and is more reliable and delivers true 4G speeds. LTE-A is 2-3x faster than regular LTE.
You can generally expect speeds between 10-50Mbps. Please note, however, that speeds are determined by the external environment around your home and where the router is situated in your home.
Yes, provided you are within the Rain Network coverage area.
Yes. You will need to have your original barcoded Identity Document, as well as a valid proof of residence. Visit our RICA Information page for detailed information.
Your SIM Card should be active within 30 minutes after delivery. In extreme cases it can take up to 48 hours, but this is highly unlikely.
Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again. Please contact our Support team at support@afrihost.com if you do not have a connection after 48 hours.
No, unfortunately the Rain SIM Cards are locked to specific device types that are pre-approved for the Rain Network.
If you sign up halfway through the month you will pay half the price and receive half the data for the rest of the month.
No! At Afrihost, we don't lock you into outlandish contractual commitments. All our packages are Month-to-Month and can be easily cancelled if you change your mind.
Note that package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an Upgrade or Downgrade. This is a restriction from Rain.
Unfortunately not. Any unused monthly data will expire at the end of each month.
You can easily check your Data usage at any time through ClientZone or via our Mobile App available on Android and iOS.
1. Log into your ClientZone or our Mobile App available on Android and iOS.
2. Select the Connectivity section.
3. Navigate to the Fixed Wireless package you'd like to Top up.
4. Choose the Topup Type and Amount and finalise the transaction.
Data Bundle Topups are valid for 30 days from purchase.
For example, if you purchase a Topup Bundle on the 25th of July, the Bundle will expire on the 23rd of August at 23:59.
Any unused Topup Bundle will be forfeited at 23:59 on the expiry date.
If you sign up halfway through the month you will pay half the price and receive half the data for the rest of the month.
The Double Data Promotion gives you FREE Double Anytime Data on top of the normal monthly data allocation until 30 November 2018.
All new signups done between 01 August 2017 and 30 November 2017 qualify for this promotion.
Existing clients who signed up before 01 August 2017 will also qualify for the Double Data Promotion and will receive double data starting from 01 August 2017 until 30 November 2018.
Sign up now and get up to R1999 off your Hardware Costs, but only while stocks last!
All new signups done on or after 12 October 2017 qualify for this promotion.
Maximum of 3 signups per legal entity (business or individual).
Should you cancel your Fixed Wireless package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999. (Only applicable for signups done on or after 05 October 2017).
Get up to 1 Month FREE Data if you sign up for any SIM Only package. You get pro-rata data for the month in which you sign up.
For example, if you sign up on the 1st of the month, you will get 1 month absolutely free. But, if you sign up on the 25th of the month, you will get the 5 remaining days of that month free. SIM & Device packages unfortunately do NOT qualify for this promotion. Standard R999 charged if you cancel or downgrade in less than 6 month.
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