Awesome benefits Why Afrihost Fibre‑to‑the‑Home is just better

 

Fast and Reliable

Fibre uses optical cables to carry data via light, which makes it up to 50x faster than the fastest DSL available in South Africa. With the improved bandwidth throughput of Fibre you'll have a much more stable connection, as well as lower latency. And, because Fibre uses light instead of electrical pulses, it is weather resistant and doesn't degrade over large distances, giving you a consistent, dependable experience.

 

No Telkom Line Required

One of the awesome benefits of using Fibre is that you don't need a Telkom landline to get connected. This means that you'll save hundreds every month because you're not paying for a phone line (which you probably don’t use anyway) just to connect to the internet. You also don't have to worry about copper cable theft ever again!

 

Connect More Devices

We enjoy more and more connected devices in our homes every day, and normal DSL broadband struggles to support the increasing demand on your Internet Connection. With Fibre, you can connect more devices than ever before – which means that you can enjoy reliable, fast connectivity in every room of the house.

 

On‑Demand Entertainment

With Fibre, say goodbye to constant buffering, thanks to smooth, fast connectivity – allowing you to enjoy HD or 4K content, even if several people are streaming at the same time*. And with super‑low latency, you can take your gaming to a whole new level.

* The ability to stream multiple content sources and the quality thereof is determined by the speed of the connection you choose.

 
 

Why Choose Us?

No Contracts, No Catches

With us, Pure Internet Joy doesn't come with long‑term commitments. All our packages are Month‑to‑Month, which means that if you change your mind, you can simply cancel before the 23rd of the month.

We Know What We're Doing

We've been offering industry leading products and exceptional service for 16 years! And having won Internet Service Provider of the Year for 4 years in a row, more than 250 000 people just like you have trusted us to deliver Pure Internet Joy.

Industry Leading Service

With us, you never have to wait till office hours to get help, only to end up talking to a machine. We offer 24/7 support and our friendly, competent support team are always ready to assist you with any issue you might have.

No Credit Checks

Because we don't do contracts, we don't do credit checks! So you don't need to worry about getting vetted and waiting for approval on your signup. Our activations are near‑instantaneous, so you'll be up and running in no time!

State‑Of‑The‑Art Network

We've built a brand new Fixed Broadband Network, especially for you. We now have more control over every aspect of your experience. This means we're able to offer you better products, better one‑on‑one support and, most importantly, better connectivity.

Satisfaction Guaranteed

It's highly unlikely, but if for some reason you're not 100% happy with our products or legendary client service, you have 60 days to get DOUBLE your money back*. So try us out, there's no risk for you, all the risk for us.

No Contracts, No Catches

With us, Pure Internet Joy doesn't come with long‑term commitments. All our packages are Month‑to‑Month, which means that if you change your mind, you can simply cancel before the 23rd of the month.

We Know What We're Doing

We've been offering industry leading products and exceptional service for 16 years! And having won Internet Service Provider of the Year for 4 years in a row, more than 250 000 people just like you have trusted us to deliver Pure Internet Joy.

Industry Leading Service

With us, you never have to wait till office hours to get help. We offer 24/7 support and our friendly, competent support team are always ready to assist you with any issue you might have.

No Credit Checks

Because we don't do contracts, we don't do credit checks! So you don't need to worry about getting vetted and waiting for approval on your signup. Our activations – are near‑instantaneous, so you'll be up and running in no time!

State‑Of‑The‑Art Network

We've built a brand new Fixed Broadband Network, especially for you. We now have more control over every aspect of your experience. This means we're able to offer you better products, better one‑on‑one support and, most importantly, better connectivity.

Satisfaction Guaranteed

It's highly unlikely, but if for some reason you're not 100% happy with our products or legendary client service, you have 60 days to getDOUBLE your money back*. So try us out, without the risk.

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Availability

See if Fibre is in your area
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Check Fibre Availability
There are no Fibre
Providers in Your Area
Enter your details below to be notified when
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Fibre Packages

Fibre Packages
Take a look at some of our Fibre‑to‑the‑Home Packages. We have packages to cater for everyone’s needs and wallet size.
All our Fibre Packages are Uncapped, meaning you don’t have to worry about how much data you use or getting cut-off at any point during the month.
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Fibre Modem Included
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Getting Started Your step‑by‑step
guide to getting Fibre

 

Fibre Availability

Fibre is still new and currently being rolled out across the country. So you may not have Fibre available in your area just yet. Use our Availability Map to find out if your area is Fibre ready and which providers are available.

 

 

 

Sign Up with Afrihost

In true Afrihost style, we have several affordable, contract-free Fibre packages to choose from, and have multiple Fibre providers working with us to bring you Pure Internet Joy. Simply put in your address, and if you're covered, we'll take it from there and get you connected before you can say Blazing‑Fast Broadband!

 

 

 

Fibre Installation

There are three basic steps to getting Fibre, which begins with availability in your neighbourhood. Once the provider has done this initial installation, your area would be Fibre ready. The next step is to have a Fibre line brought onto your property. Once you've signed up for Fibre with Afrihost, the relevant provider will be in touch to help you get the Fibre line installed to your premises.

 

 

 

Pure Internet Joy!

Once you're all set up, just sit back and enjoy faster internet with HD or 4K streaming, faster downloads, and uninterrupted surfing and gaming. And you can even do this wirelessly across supported devices by purchasing our Dual‑Band AC Wi‑Fi Router, which provides an excellent coverage area and operates on both the 2.4GHz and 5GHz frequencies for future‑proof, cutting‑edge connectivity.

 

 

Any questions?FAQs

How long will it take to get connected?

This will depend on the turnaround for your installation and activation. Once the line has been installed in your home/office it can take up to 5 days for the provider to activate your line. As soon as your Fibre line is active, you can be connected to Pure Internet Joy from Afrihost within 24 Hours.

Each provider has a different lead time for installation and activation. If your line is already activated, you’ll be connected shortly after you sign up.

 
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How long will it take to get connected?
1
Is the price of the Fibre line included in the Afrihost Package price?

Yes – the price you see, is the price you pay! All Fibre Packages are bundled, so the price is for both your Data and the Line rental, all‑inclusive.

 
2
Is the price of the Fibre line included in the Afrihost Package price?
2
Will I have to
pay a setup fee?

Yes, each provider has their own setup fee. Click on the button below to view the setup cost for each provider.

View Fibre Packages

 
3
Will I have to pay a setup fee?
3
Can I use my
current DSL router?

Probably not, as Fibre works very differently to DSL. But you may, in some cases, be able to use your existing Wi‑Fi enabled router to spread your Fibre connection via Wi‑Fi. This will depend on which router you have and how the provider installs your Fibre.

If your router has a WAN port you'll probably be able to use it but we recommend you check with the installer when they are at your premises.

 
4
Can I use my
current DSL router?
4
Do I need a telephone
Line to use Fibre?

No! Fibre connects via optical cables that carry data via light, which are completely separate from the Telkom copper wire network.

 
5
Do I need a telephone Line to use Fibre?
5
How is Fibre
different from DSL?

DSL is dependent on Telkom copper wire infrastructure, which is often unreliable and can be slow if you have a bad line or are far away from your local exchange, whereas Fibre transmits data with pulses of light over an optical cable.

These cables are far more reliable than copper wires and can offer much greater connectivity speeds.

 
6
How is Fibre different from DSL?
6
What if I don't have
Fibre in my area?

If Fibre isn't available in your area yet, use the Availability Tool to give us your details and we'll let you know as soon as Fibre becomes available in your area.

 
7
What if I don't have Fibre in my area?
7
Who can get Fibre?

Our Fibre packages are available to anyone in areas that have coverage from one of our Last‑Mile Fibre Partners. Some areas have multiple providers, resulting in more choice and flexibility for you.

Click on the button below to see which providers are available in your area.

Availability Tool

 
8
Who can get Fibre?
8
Are your Fibre
packages shaped?

This will depend on the package you choose. Your experience will be determined by the grade of product you select. If you want an unshaped line you can purchase one of the Priority Packages.

Alternatively, our Premium Packages are semi‑shaped and the Home Packages can be subject to throttling. But remember, shaping only affects downloads and not real time services such as browsing, gaming, youtube, streaming etc. Also, shaping only happens in situations where the network might be congested.

 
9
Are your Fibre packages shaped?
9
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