Installation lead times are a guide based on averages and will vary. Installation lead times are out of the control of Afrihost and sometimes, in specific areas, are based on demand.
Fibre infrastructure first needs to be rolled out to your area, estate or complex by a Last-Mile Provider. With our Fibre Availability Map you can find out if your area is Fibre ready and which provider(s) are available in your area.
The next step is to have a Fibre line brought into your home. While you can sign up in the pre-order phase (aka infrastructure rollout), the relevant Last-Mile Provider will only be in touch to get the Fibre line installed at your premises when your area is live.
Once the Fibre Line has been installed at your premises, it’s a simple case of getting it activated. What usually happens is, at the end of a day of installations, the technician responsible for your installation will advise the last mile provider of all the installs that were completed, at which point they can put you live on the network. This will usually only take a day, but remains provider dependant and is influenced by other factors.
Once the last mile provider lets us know you’re hooked up and ready to go, we provision your internet data and you receive your first bill. That way we ensure you never pay you for services you haven’t yet received.
*Installation lead times are a guide based on averages and will vary. Installation lead times are out of the control of Afrihost and sometimes, in specific areas, are based on demand.
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