I will just copy the message I replied with to support:
“WOW, I just got up from my chair told W…. I send the e-mail and that he should just accept the line transfer on that e-mail and send it to you. While we were talking you called him…
You guys should rather use the Usain Bolt speed marketing campaign, because it would actually apply to you. I am impressed and just reminded again why I no longer use the services of any other service provider in SA… and all this without the ridiculous lengthy and expensive contractual agreements (designed only to protect the other service providers and not the actual people enabling them to make the money they do).
Thank you for the prompt response and great service.”
Words to describe your service and innovative, efficient , 20th century ideas are just not easy to find!! From 24/7 support to creating customer centered / tailored packages, you’ve got it covered, I think you should proudly go by the alias “Convenience Giants!”. Other service providers should maybe follow you, not sure if they’ll catch up, but they should definitely learn from you guys, I LOVE Afrihost!!!.
Hats off to everyone at Afrihost. OUTSTANDING customer service and value for money - that’s what it’s all about. Such a pleasure dealing with you guys. Keep it up!
From the day I was introduced to Afrihost (that’s about 3 odd years ago) I have been a fan of them. They are unlike any other ISP I’ve ever come across! They are by far the coolest company… You too should have a go at their awesome services and products. You won’t be sorry.
Just want to say a huge thanks to Vaughn for the epic service.The dude not only new his products but was super friendly and an absolute pleasure to talk to. My first experience with Afrihost and I am very impressed!!! Needless to say i will be signing up.
Uptime, service and support has been AMAZING! I recommend your services every chance I get.
Thanks for being one of the top online companies I’ve worked with! And I’ve been in business a loooong time!
I ran into some trouble with my ADSL connection late one Sunday afternoon, and the service I received out of regular hours from Donovan and the Afrihost team was unparalleled. The best service I’ve encountered so far.
I would like to send a huge thank you and compliment to JP Du Toit for his excellent service. Within minutes of sending my queries to Afrihost he replied explaining each query in detail and included recommendation. This has undoubtedly been the best customer experience by far from an ISP.
Thank you JP and best of luck, your customer satisfaction and hard work should not be unseen by Afrihost
I have been an Afrihost customer for Hosting and DSL for a couple of years. I am delighted with the products and services and particularly the support.
The double-ups on DSL have been unexpected and a delight.
The Support Team members are superb. Open a ticket and you have a response from a real live person in a very short time. Nothing beats good support and Afrihost do it in spades.
We have partnered with Afrihost for the last 5 years and will stay with them forever.
Afrihost has the greatest support team. If I log a problem it gets resolved speedily and correct every time. Hosting support is top notch, staff is very knowledgeable.
Client zone is wonderful it makes our life easy to support multiple domains, ADSL accounts and Mobile accounts. We love the app on the phone it is a life saver
You Guys are the best