19 May 2013
It has been such a pleasure being an Afrihost client. I used to have repeated problems with ****** and had to suffer the incongruous responses of their call centre! Now I am empowered to reset my ADSL line with their magic online tool [accessible from my mobile phone or tablet].
If that fails to rectify a fault [rare - but means it is a physical Telkom line fault] - I have the pleasure of dealing with the competent, well-trained and courteous Afrihost support team who deal with Telkom on my behalf.
If you’re not on board yet - “you’re missing out”. I can’t wait to move my business account to Afrihost - just need fixed IPs and I’m there.
16 May 2013
Well you’re the best! My previous ISP sucked, I found Afrihost and moved asap and I am very happy. Afrihost hosts 3 of my domains, manages my Telkom line and is affordable. I like the 24 hour support and your line speed is much faster than other ISPs.
Thanks a lot.
The kind of business I have been looking for. I’m very excited! Your prices are less and your services are of a very high standard!
15 May 2013
I would like to thank you guys. I have recently joined Afrihost (still in the line conversion process) but I decided to try and use your e-mail support system to find out on the progress and I was very impressed within an average of 7 min (I timed this on my 4 e-mails received). I had an informative reply from a consultant and I thought this was just by chance, and over a 3 day period I e-mailed them again and I got the same quick friendly response from the team. Thanks guys, this just reconfirms my decision to use Afrihose as my ISP the customer service is great and they are willing to help any time of the day or night! THANKS!
“We’re sure you’ll enjoy your time with Afrihost.” Always! Thank once more for given us Pure Internet Joy.
14 May 2013
I have been using all the ISP’s there was to offer and for the fist time I am happy I am using the 4Mbps uncapped HOME line, and the speed is better than the 10Mbps unshaped line I used to have with Tel*** and MW**. I highly recommend anyone to switch to Afrihost - probably the best ISP South Africa has to offer!
Thank you, Afrihost!
Can’t wait to partner with you
13 May 2013
Afrihost I just want to say that, so far, I am extremely happy with the 2MB ADSL Uncapped. I praise you for shifting the paradigm in a direction where ADSL users are encouraged to make use of their line how they chose, as opposed to other ISPs who want to punish you if you deviate from the average. I am a relatively heavy user by South African standards, but by international standards I may as well be a 56K - the point being that to ruthlessly shape and throttle users who actually use the internet a lot is so 1999. You are doing it right. You will have a client in me as long as you keep up the client centric mentality. Please, please keep encouraging proper internet use.
12 May 2013
This is a lesson in life: after struggling for months with my previous ISP (T..) about functionality and basically only receiving incomprehensible stupid answers and continually shifting of blame purely to my hardware, we just about had enough of this shaping, throttling, limiting, intermittent, unstable, interrupted, poorly supported service, I dared to look outside the box and happened upon Afrihost and its truly 24/7 excellently trained people. I signed up immediately and was on their system within the hour. But wait, you would not believe this: It is the same wire entering my property and the same hardware, but within an hour on a Sunday morning I was enjoying FULL SPEED INTERNET JOY instead of the dismal service just before that! What a life, peace and joy so suddenly. There is much more to recommend about price, variety, clarity, service, all I can say to all people struggling is just jump in, you will be caught. Thank you directors, management and team at Afrihost for applying your talents to the benefit of others.
09 May 2013
I love what you guys are doing. I personally think you guys are the best!
08 May 2013
I have been using Afrihost since December 2012, after having used about 4 other ISPs and it is my absolute pleasure to relay that Afrihost is undoubtedly the ‘BEST’ ISP that I have ever had the delight of dealing with. The customer service is outstanding! I don’t believe that any other ISP in South Africa can compare with their level of impeccable service.
I called the customer service office at around 2pm on Saturday, a call was logged with Telkom and Telkom arrived the very next day at around 11am. I was astounded that they arrived to check and fix my line on a Sunday, but it would not have been possible without Afrihost!
When my Tekom line dropped previously, I sent Afrihost an SMS and they called me back within an hour. Which other company will do that for you? Only Afrihost! Their service is fast, friendly and efficient!
There is also no other ISP that I have dealt with that has ever offered such superb gifts. Afrihost is the only ISP that offers these rewards and I am sincerely grateful to them for recognizing their loyal customers by way of these rewards. I’m sure that many other customers will agree.
I have made it my duty to go the extra mile, just as they do, to let everyone know about the brilliant service and packages that Afrihost offers in the hope that they will sign up for hassle free ISP DSL services as well.
THANK YOU, Afrihost, you are the best!!!
07 May 2013
Have to say, since I’ve been with Afrihost I can truly say I have received good service. It’s nice calling and speaking to someone that actually knows what they talking about. Thanks!
06 May 2013
Afrihost ROCKS! Good Service, Great Connection!
05 May 2013
I’ve been an Afrihost customer for a few years now and can honestly say that their service is amazing! Geez! Easily the best ISP in the country when it comes to customer service, hands down actually. Their DSL services definitely make the top 3, I don’t think any ISP is no. 1 in this regard, but I’ll put it this way - Afrihost is always the first place I go if I want a DSL related product.
Thanks Afrihost! Much Love!
Network fully functionalWe are currently not experiencing any problems or degradation on any parts of our network.
"Once again I have to commend you for outstanding service across the board. Your help desk, support, accounts, follow up, the whole shebang..."
09 May 2013 - Product News
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