04 Dec 2013
I am coming home! I moved my internet service to another ISP due to my company dealing with that company (they pay my internet fees). Well after 2 months I have had enough, I am coming home. No service is quite like yours! Your client service is better, your product quality is better. Ironically even your client cancellation processes is better.
03 Dec 2013
For years I have suffered to get data at an affordable rate and would pay huge amounts of money for bundles. Afrihost bought joy to my life and ever since joining this great ISP I have never looked back. Thank you Afrihost! I recommend it to anyone and I promise, you won’t regret it.
After spending so much money on Mobile Data, my friend referred me to Afrihost. I went onto their website. Everything was plain and simple with easy instructions. Without hesitation, I completed the application form. Within 20 minutes, I received an SMS stating that I am now connected. I simply changed my phone’s APN settings and voila, fast reliable and cheap Mobile Data. I haven’t looked back since and I hope that the Afrihost team will continue to deliver top class service. For that, I salute you!
02 Dec 2013
I would just like to say thank you to Afrihost for the free bandwidth that I am now getting on my Mobile 500 APN. I am very grateful for the free bandwidth and the money that I am saving since switching my APN to Afrihost.
01 Dec 2013
I have never been so impressed with any sign-up process ever. I signed up for your 1GB Free package a few months ago as a test account but I have now decided to switch to Afrihost. I logged into ClientZone. Clicked the “Change my package” option, upgraded from a free account to Uncapped DSL immediately. Clicked Order an ADSL line. Entered that it was an existing DSL line and just needed a transfer and that’s it! Everything is done! I’m connected to the internet, it’s already showing my updated bandwidth usage against my uncapped account and it used my previously entered payment details.
I have used more signup forms than I can remember and I have been with a number of ISPs both here and the UK and I have never encountered such a slick and well run operation before.
If your internet connections are as fast as your customer service then I can’t see why I would ever want to leave. Fantastic!
29 Nov 2013
I joined the Afrihost family about four months ago as a Capped DSL client. Since then, I have moved over to their Uncapped package. Before I was even a part of the ‘gang’, they made me feel like part of the family! My every experience with Afrihost was nothing less than the best customer experience you will ever have! Professional, very quick to respond to the most insignificant query, and going the extra mile to make sure everything is the way it’s suppose to be. Spending hours on the phone with me, ‘till close to midnight, to help me get my router setup. Internet is made easy and enjoyable with Afrihost. Forget all the rest, choose Afrihost, because they’re the best! And probably the cheapest.
I have never been as happy with an ISP since first getting ADSL, the service and support is great. I also have close to 95% less problems to log with Afrihost in the 2 years or so that I have been with them than all my previous ISP’s together in more than 7 years with them.
From a very happy client
After discovering Afrihost i realised what I was missing out on -the minute I put the sim into my 3G modem and connected via the router you could already tell how much better the connection was compared to the other network. I’m now using this wireless connection to play games online and I’m loving it. There is no lag at all, works perfectly and more, espcially for the price you pay, it is well worth it. Great work, Afrihost, keep this great service going!
28 Nov 2013
Having been with a number of ISP’s over the years. I realised that I didn’t know what a great ISP was until we joined Afrihost two years ago. The service and user experience is exceptional.
27 Nov 2013
I am constantly blown away by your website. I recently gave your Mobile Data offerings a go and am extremely happy so far. Setup on an existing MTN number couldn’t have gone smoother ,which is very refreshing. You’ve got yourself another satisfied client!
26 Nov 2013
My ‘10meg’ line was syncing at only 2meg and I had submitted my cancellation notice when Oscar contacted me from the cancellation department to see what was wrong. I told him the line was a problem and Telkom was not interested in sorting it out. He asked me if Afrihost could take over the management of the line. He also suggested upgrading the line to 20mbps as that would then mean that Telkom would need to upgrade the line. This process took a few weeks but Oscar fed back all the way. Telkom was onsite 4 times for testing and eventually Steven from Telkom managed to get the line syncing at 20mbps. We’ve kept the line at that speed and signed up for the 20mbps uncapped. Internet is a real breeze. Thanks a mil to Oscar for going the extra mile and keeping a client.
25 Nov 2013
My partner and I stumbled over here coming from a different web page and thought I should check things out. I like what I see so now i am following you. Look forward to going over your web page again.
I recently moved from an ADSL line to the new mobile offering from Afrihost.
Our Telkom line has been giving us incessant problems and so I decided to try out the mobile offering from Afrihost. The pricing is competitive, but I was sceptical about the speed and ease of use.
Ithumuleng Kuku in your call centre took my call and arranged to have my Telkom account cancelled. He also personally arranged for the delivery of my device and ensured that all the relevant details had been communicated during a short and efficient phone call.
I need not have worried about speed – it is more than comparable to our previous ADSL offering and it works well in my circumstances.
Thank you Ithumuleng and the team at Afrihost for providing the best service in the industry.
This product is just simply AMAZING. I have never seen such a wonderful device coupled with remarkable customer service that seems to have become standard for Afrihost. If you don’t have this, then you made a terrible mistake somewhere. Time to fix that, don’t you think?
I’m SO glad I heard about Afrihost. I never, ever worry about my Mobile Data usage any more as there is always enough, at literally a quarter of what I used to pay through my cellphone’s service provider! On top of that, the customer service I’ve received is like none I’ve EVER experienced. Absolutely fantastic. I will be using Afrihost for all my internet needs going forward. Thanks guys!
Network fully functionalWe are currently not experiencing any problems or degradation on any parts of our network.
"Once again I have to commend you for outstanding service across the board. Your help desk, support, accounts, follow up, the whole shebang..."
02 December 2013 - Announcements
We believe in transparency and accountability. We've released a detailed report of the recent Web Hosting outages which have impacted our clients.