20 hours ago
21 hours ago
21 hours ago
I have always been impressed by the Afrihost customer service. It has been amazing and pleasant throughout my experience.
I had been having trouble with my signal and called the call centre, I spoke to a very friendly and helpful employee name Boston. and He helped a lot my problem rattled his brains and a few others I am sure and even thou I know I was annoying at sometimes he never once lost his cool and was a perfect employee.
He has helped a lot and I feel that Boston should get a huge bonus at the end of the year or even better a raise he definitely deserves it.
Hi, I would just like to point out that I have been having trouble playing “League of legends” on my internet for the past few weeks until I spoke to Naeem Essop, who had kept me informed and had assisted me in many ways possible to overcome this situation and thanks to all his hard work and patience I am able to play on my internet again. Thanks again.
Been using the Afrihost Mobile data for what seems like a lifetime now, honestly can’t imagine my phone without it. Thanx for the best service and quick support, keep up the great work.
Naeem Essop, goes out of his way continuously in aiding League of Legends players with any issues they are having on their Afrihost connection. We are all truly grateful for his support and patience.
I would like to leave a testimonial about an AfrihostT employee by the name of Naeem Essop.
I had some huge problems with the game League of Legends, and instantly thought the problem was with the game. After being in touch with 2 of Riot’s support members, I finally found that the problem had been a shaping issue with Afrihost. I was quickly becoming despondent about my choice of Afrihost as my ISP and was even considering changing to a different service provider - until Naeem Essop assured me that he would do anything in his power to assist in resolving this issue.
After posting about this issue on the SA League of Legends Facebook group, Naeem immediately responded with a variety of options to resolve my issues. Not only did he go out of his way to help me with this issue, but every other AfriHost client experiencing any problems.
Naeem is an excellent example of outstanding service quality and dedication, willing to go the extra mile even outside of his work hours, and is a great representative for Afrihost.
I would really like to thank him for all his effort and patience, this kind of service is truly rare.
I am writing to express my deep appreciation for the attention and concern shown by Mr. Aldo (critical Manager), Joel and Kyle from support for their outstanding customer service at Afrihost, and they are great guys. I’m sure they would have preferred to have a customer who was going to spend a lot of money, but still assisted and got the device shipped and swopped for although I have 4 contracts with you guys and all my hard times I had with Afrihost itself I really gave up until the above mentioned names came to my rescue and brought that negativity out of me
I received numerous calls from the above trio to that effect shortly after they emailed me, Much to my surprise and delight, I received another call from Mr. Aldo a couple days saying that the device was approved and was due to arrive the next week, this was beyond my expectation and I feel it was largely due to the personal attention placed by the trio and others within your company, Thanks again for the wonderful service. I will be more likely to deal with you in the future.
I want to really thank you once again for your kindness in delivering the device as promised and your professionalism, keep up the good work mates.
I just want to thank Naeem Essop for the awesome support today. I was having issues with my package this afternoon and got the best service I have ever received from an ISP. Afrihost is the best!
i had an issues with online gaming where the shaping of my adsl Bundle couldn’t support the games. I reported it and the time taken to respond to try help me resolve the issue was immediate. I was also told my issue would be resolved by next month. I’m very pleased with the service
Recently I had been having issues with my net, then I randomly met a Afrihost support technician on a forum of a online game I play.
He personally helped me sort out everything. Like for reals, going above and beyond to help out a desperate man, when he had no reason to help me in he’s spare time. This is why Afrihost is the best service provider available.
Thanks Naeem Essop for the great work and all the extra effort. You really are the mvp man!
Im not normally one to post testimonials with regards to service and support, but the service I have recieved thus far has been great (Taking into consideration that I have only been a customer since yesterday)
A big thanks goes out to Naeem Essop (Client Care)for helping me sort out my ADSL order.
Looking forward to a great service being provided from Afrihost. Keep up the great work !