General
General
01 Apr 2012
Jannis Louw said
My free data package with my previous service provider expired without notice on a Sunday. Their minimum period to get me back up and running was 48 hours. You guys did it within 30 minutes on a Sunday. Well done! Good service like this is hard to find.
General
01 Apr 2012
Max Adams said
I just want to commend AfriHost and particularly Gerhard in Client Services.
No sooner had I sms’ed the help line on a Sunday, than I received a call from Gerhard who proceeded to sort out my problem with knowledge, respect and speed.
Brilliant service!
General
30 Mar 2012
Dean Lieberum said
Afrihost is one of South Africa’s Number 1 professional hosting companies. Boasting some of the best and most well trained, efficient online, 24/7 support which never ceases to amaze the Dibsit Team.
Their sheer and utter professional conduct is outstanding, with an all-round ‘WOW’ from Dibsit.
The ease of use in the ClientZone and billing procedures are so wonderfully structured and implemented by Afrihost, therefore allowing for a wonderful symbiotic relationship between the two businesses.
Afrihost does not understand the term “down time”, as the highly attentive staff understand the true importance of our business having to run 24\7 and thus keeping all nuts and bolts well lubricated to ensure 120% operation, all of the time!
Personally, we would not move to another hosting company even if the hosting was offered free of charge!
Afrihost as a website hosting facility is tantamount to air for breathing; you just can’t live without it!
General
30 Mar 2012
Tobie Loubser said
I am truly amazed at the level of excellence Afrihost provides. The entire sign-up process from registering an account to getting the confirmation SMS from their legal department took nothing more than 10 minutes.
The website is amazing. Not only is it quick (very, very quick!), I can easily get to the information I need and the ClientZone offers unparalleled capability to manage my accounts.
No frills. No fuss. Just internet.
Nowhere in South Africa will one find another company with the same level of dedication to their customers and service excellence. Thank you!
General
30 Mar 2012
alet du toit said
Afrihost team are always willing to help no matter how small or big the problem! Thanks!
Capped ADSL
30 Mar 2012
Tyron Nell said
I’ve been using Afrihost now for over a year. When I was looking for a new ISP and came across Afrihost I was shocked at first. I noticed they were offering a whole diversity of plans suited to meet almost anyone’s needs and at affordable and reasonable prices. At first I thought there must be some catch but later I realised Afrihost are truly committed to providing a superior service at a price you can afford.
The switch to Afrihost was incredibly easy and quick and I’ve been happy ever since. Having access to such a great Clientzone makes it easy to check your data, change your plan, top-up cap and so much more.
Regarding Afrihost support, I really have to commend Afrihost. When phoning for Tech support ect. your call is always answered quickly with very short waiting queues and holding time, making it easy to get the help or advice you need. Emails are also answered swiftly and the support section on the website makes searching the knowledge base or asking questions quick and painless.
Afrihost truly deserves ISP of the year and will have my continued support.
If your not with Afrihost your truly missing out on the best ISP experience.
Great work Afrihost Team 10/10
General
29 Mar 2012
Brent said
Since moving to Afrihost I have had nothing but great service and any problems I have encountered have been treated speedily and with great efficiency.
Thank you.
General
29 Mar 2012
Brent said
I really appreciate the professional approach Afrihost has to providing a great service to home internet users.
The level of service and range of products is all any home owner could ask for. Thank you for the first class service.
General
29 Mar 2012
Lientjie said
Thank you for the great support!
General
29 Mar 2012
Bill Liebenberg said
I have been an Afrihost client for over 2 years now and can vouch that the service, products, prices and staff are out of this world. They are not only the best ISP in SA and in the world but honestly they are the best company I have ever dealt with, by a long shot.
The constant communication, the friendly service, the amazing products and support make Afrihost in my view the best run business in SA. I have referred as many friends, family and acquaintances to Afrihost as possible and have never once heard a complaint from any one of them. Every Afrihost customer I know is amazed at the level of service and we are all proud to be Afrihost clients.
I can personally say that once you go Afrihost you will not go back and you will definitely not be making a mistake. THANK YOU, Afihost you are simply amazing.
General
29 Mar 2012
Michael Gomes said
Nothing short of great service from Afrihost 
General
26 Mar 2012
scott pitman said
I must say that Afrihost’s service levels are truly outstanding. The 24 hour telephonic support as well as the website are amazing. Their website is informative, stunningly usable and easy-to-read. The billing and automatically generated emails are instant and really useful and allow controllability.
The online support from the website is detailed and rapid and solves all questions.
Finally, there are many pleasant surprises like one free gig of data when I reached my cap and one free extra gig when I topped up with one gig.
In a world of competitive service Afrihost is tops. I used Telkom for a while and quite frankly its not worth even wasting time comparing.
General
18 Mar 2012
Coenie said
I’ve been using Afrihost privately as an ISP for a while now without any problems, so when I needed to get a webhost for a client, I decided to give Afrihost a try as well.
I needed to confirm some specifications for my client before I registered the site. Much to my surprise, the answers to my queries arrived a few seconds before automated reply got to my inbox!
Naturally I registered the site and when I started the upload over the weekend, I had a few more queries and problems. Given my previous experiences with hosting (about 5 previous companies) I did not expect a reply until Monday, seeing that it was a Saturday afternoon.
Within minutes Afrihost contacted me with a few follow-up questions and every single one of my (numerous) questions and issues was resolved within 2 hours (including the time it took the DNS to update).
Brilliant.
General
15 Mar 2012
Bertie said
I just want to say that you don’t get better support from any internet service providers. Every time I phone, my problem is solved. My wife signed up with Afrihost and when she passed away, the staff were very helpful in assisting me with the necessary administration.
I hope the CEO sees this letter and may God Bless you all for the good work you are doing, especially the friendliness whenever I call.
02 Apr 2012
Francois du Toit said
I have been dealing with Afrihost for the last 2 years and what a pleasure it has been. I have full control over my account and the services I want via the ClientZone. Afrihost’s services are not only packaged well and flexible, but extremely well priced with the support and backup I expect from my service providers. I will be an Afrihost client for years to come!