HI There

Two of our shared servers hosted in Rosebank idc are currently down due to a raid problem, we expect the total down time to not be any longer than 1 hour in total servers running properly.

This will affect mail and web sites from loading as well as any ftp request to these machines.

We do apologize for any inconveniences caused.

We will be updating the site as soon as all services are restored.

Regards

The Afrihost Team.

HI There

We are experiencing the following service impact.

High level impact to the servers hosted at IS in the Rosebank IDC, the servers are not responding at this point.

Our engineers are working tirelessly on resolving this matter as soon as possible and we apologize for any inconvenience caused by this and will have the problem resolved shortly.

We dont have an eta as yet but will post regular updates on our web site.

Kind Regards

The Afrihost Team.

HI There

We are experiencing an issue with some of our shared servers, the boxes are not reachable at this time. Our engineers are working tirelessly on restoring service and this issue will be resolved shortly.

We do apologize for the inconvenience caused by this.

Regards

The Afrihost team

UPDATE:

We have had a network outage in the Data Centre where our Shared Servers and some of our Cloud Servers were effected.

Our Network Engineers have managed to resolve the matter.

All Servers online again.

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We are currently experiencing intermittent network connectivity to our Shared Hosting and Cloud Hosting Facilities.

Our engineers are speedily attending to the matter.
We hope to have this resolved shortly.

Sorry for any inconvenience caused.

We will be experiencing the following service event at the Rosebank IDC centre.

The Rosebank IDC will be inaccessible for an hour between 17h00 and 18h00 for emergency maintenance. We do not foresee that this will take longer than this time frame.

We do apologize for any interruptions in service.

Kind Regards
Afrihost

HI There

We are experiencing the following service impact to the Rosebank IDC.

High to medium level impact to our Rosebank IDC, this is affecting connections to and from the servers hosted at Rosebank.

Our engineers in collaboration with our upstream provider are attending, we do not have an eta as yet but are working tirelessly to get the services restored.

Regards
The Afrihost team

HI There

Are you having difficulty paying for your account, this can be done by simply logging into your client zone and then clicking on my payment details and then paying for your account with a credit card.

Are you having trouble finding you password if so then simply log into your client zone and then click on the relevant tab ie: hosting and then click on send ftp details and or password.

Kindest Regards

The Afrihost Team

We are experiencing the following major event.

Increased packet loss and latency to the data center, our clients will experience slow and degraded performance to our hosted servers and also to our adsl radius server.

This is being attended to as a matter of urgency by our engineers as well as our upstream provider.

We do apologize for the inconvenience caused by this, we do not have an eta as yet but will be updating our web site with the follow up on this event.

Kind Regards

The Afrihost team.

Users have reported that standardbank.co.za is not accessible.
Our upstream provider’s advised that standardbank is attending to the problem.

We don’t as yet have an eta as to the resolution from them but we will be posting regular updates on our website.

Kindest Regards

The Afrihost Team

Good Day

We are experiencing the following service event.

Increased latency and degradation to all international web sites.

This is a major impact and our upstream provider in conjunction with our telco engineers are attending to this problem.

We do not as yet have an eta to the resolution of this problem but will be updating our web site and phones as soon as the matter has been resolved.

We apologize for any inconvenience caused by this and will have this matter resolved shortly.

The Afrihost Team.

Dear Afrihost Clients

RESCHEDULED (previously scheduled for 9/2/12)

Planned IS Change Notification.

AFFECTED SERVICE: International Access & ADSL
LOCATION: between South Africa and international sites START DATE: Fri 10 Feb 12 00h01 (SAST) END DATE: Fri 10 Feb 12 05h00 (SAST) EXPECTED DURATION: 10 min
IMPACT: Increased latency
REASON FOR CHANGE: IS engineer to optimise international routing IS REFERENCE: CRQ9140

ADDITIONAL INFO:
Due to miscommunication, our international upstream service providers scheduled technical resources for Friday 10th (and not Thurs 9/02/12 as previously planned). We do apologies for any inconvenience this may cause.

The scheduled change (INTL Access services between SA and London affected. Optimise backbone infrastructure. Service interruption < 4hrs) did not take place this morning.

Maintenance completed and IS are currently testing. ETA by 7AM scheduled to complete.

Regards

Afrihost.

The problem we have experienced with the adsl authentications has been rectified.

Please restart your modem if you still experiencing problems with authentication or unable to connect to the internet, by turning off your modem for at least 10seconds then turning it back on.

If you are still having problems connecting please contact or help desk to further advise
Phone: +27 11 612 7200
Email: support@afrihost.co.za

We are experiencing a problem on the core switch at the IS data centre, this affects routing to certain websites which can result in said websites intermittently unavailable.
The matter is being urgently attended to by IS Network Engineers and we hope to have the matter resolved shortly.

We sincerely apologise for any inconvenience that this may cause any of our valued clients.

PLEASE NOTE:
We are experiencing a problem on the core switch at the IS data centre, this affects routing to certain websites which can result in said websites intermittently unavailable.
The matter is being urgently attended to by IS Network Engineers and we hope to have the matter resolved shortly.

We sincerely apologise for any inconvenience that this may cause any of our valued clients.

We are experiencing a technical issue with our PABX system.
Our technicians are urgently attending to the matter and hope to have it resolved shortly.

Please SMS ‘help’ to 32541 and we will contact you as soon as possible.

We apologize for the inconvenience caused.

DSL users may notice increased latency to local and internationally hosted servers.
Our upstream provider is urgently attending to the matter.

We hope to have this resolved soon.
We apologize for any inconvenience caused.

We are currently experiencing a network related problem.
This affects connections to our Bryanston Hosting facilities.

Our engineers are investigating.

We apologize for the inconvenience.

Please note: You might experience intermittent access to ClientZone and the Orderforms in the next hour as we are performing emergency maintenance to the SQL systems that drive these services.

If you experience loss of access to these areas of our website, please check back in a few minutes

Afrihost ADSL users are unable to make SMTP connections to several servers.
Our engineers are currently investigating.

We will have an update shortly.

Part of our shared hosting platform has been running at a higher than normal server load due to a datastore problem.
This has affected several services including mail download speeds, Cpanel access and website access.
Part of the service has now been restored and our senior technical team is working to restore all services soonest.

Please accept our apologies for the unexpected downtime and thank you for your patience.

We are currently experiencing a bandwidth counting anomaly.
Our engineers are urgently addressing the matter.

We hope to have this resolved shortly.

ClientZone is currently unavailable

We are currently experiencing a problem with ClientZone. We apologize profusely for the inconveniences caused by this.

We will update this status page when we have further information.
You are more than welcome to also contact our support team directly for an update on:
+27 011 612 7200.

Our ADSL Services have been restored.

There was a brief outage at IS; and this has been restored.

If you are still experiencing any problems; kindly contact our Support Desk for further assistance.