Support via Website
We have a specially written Afrihost Support Website with guides and troubleshooting advice for all clients.
Support via Email
We provide clients with easy Email and Ticket Support, simply choose what works best for you and we'll resolve your issue as soon as possible.
Support via Phone
Want to talk to someone over the Phone? No Problem! We gladly assist our clients telephonically during the hours outlined below.
011 612 7200
* Standard call rates.
Free Landline minutes do not apply
24/7 Call‑Back Support
Want us to call you? SMS us anytime, 24/7 and we'll call you back as soon as one of our Legendary Support Agents are available.
SMS "Help" to 32541
* SMS charged at R1.50.
Free SMSes do not apply.
We are passionate about our services. We sincerely believe we're your best choice. If at any time in the first 60 days your web hosting does not live up to our promises and you choose to leave us we'll pay you DOUBLE your money back - no strings!
We aim to delight all of our Clients with exceptional web hosting and over the top service. All our testimonials included were sent to us spontaneously by delighted clients - This is without a doubt the page that we are most proud of on our entire website!
It's simple - your delight is our passion! We aim to provide the best web hosting possible. We aim to over promise and over deliver! Throughout our 10 years we have always been dedicated to treating our clients with the utmost respect and delivering the best possible service aimed at not just satisfying but delighting!
Your website will always be housed on the latest available web server technology. Currently we use Quad Core Intel Xeon based systems.
At Afrihost our aim is to provide the best web hosting possible and we endeavour to do this at all times. We are dedicated to treating you with the utmost respect and providing quality support in all aspects of your website hosting. Phone us on our office landline to speak to a real life, friendly human - We are looking forward to talking to you personally! Or drop us an email at your leisure.
We have a fully comprehensive web based support system which includes both a troubleshooter to help you solve your problem and an extensive Knowledge base with over 220 articles going over every aspect of the services we offer you!
Anti-Virus software is included on all your email addresses that you create at the domain name and website that you host with us! For your security, our Anti-Virus scanning blocks approximately 620 000 viruses across our network every month!
Afrihost's CPanel (included with every hosting package) is a fully featured web-based control panel that allows you to manage your domain through a web interface. The idea is to transfer as much of the control and responsibility of managing your website to you. You have the ability to manage all aspects of email, files, backup, FTP, CGI scripts, and web site statistics! It also gives you access to your own webmail interface and online organiser!
Afrihost's ClientZone helps you manage all your connectivity, backup and hosting products in one convenient, feature-rich place.
When it comes to the Web, location is critical. All Afrihost South African web servers are located at state of the art Data Centres in Johannesburg. These Data Centres are at the hub of corporate Internet traffic in South Africa. These hosting facilities' points of presence offer superior connection to both the South African internet network and the International Internet backbone.
With the amount of Spam being sent reaching epic proportions we have included the well known Anti-Spam software package Spam Assassin which can be used with each and every Pop3 Email box you have at your domain hosted with us.
While you can access your email as per usual through your standard email program (such as Outlook Express) you can also access each of your Email boxes using one of three webmail packages - anywhere, anytime using any browser!